M-Eslon Capsule: Product mix-up
CanadaM-Eslon Capsule: Product mix-up
Recalling Firm: Drugs and health products
Grund für den Rückruf / Gefahr
TranslatedLabelling
Produktbeschreibung & Identifikation
TranslatedCheck your M-Eslon (morphine sulfate) medication bottle or package. If your prescription is for 30 mg, the capsules should be pink and clear. If it contains 60 mg capsules (orange and clear), or if you are unsure, do not take these capsules and contact your pharmacy immediately. Your pharmacist will check the capsules and provide you with a replacement if needed. Return the affected product to your pharmacy for proper disposal.Call 911 immediately and seek immediate medical attention if you or someone you are caring for is experiencing an overdose (e.g., slow breathing, drowsiness, or difficulties waking up).If an overdose is suspected, administer naloxone nasal spray or injection without delay. Give a repeat dose after 2 to 3 minutes if the person has not woken up or their breathing has not improved.Contact your health care professional if you have taken the wrong dose of your medication and have any health concerns.If you have questions about this recall contact Ethypharm Inc. by calling 1-855-694-0151, or by emailing customerservice@valeopharma.com.Report any health product-related side effectsor complaints to Health Canada.
Betroffene Produkte
TranslatedM-Eslon capsule
Additional Source Details
| Field | Value |
|---|---|
| N I D | 76224 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/m-eslon-capsule-product-mix |
| Issue | Labelling |
| Title | M-Eslon Capsule: Product mix-up |
| Product | M-Eslon capsule |
| Archived | 0 |
| Category | Drugs |
| Last updated | 2024-09-27 |
| Organization | Drugs and health products |
| Recall class | Type I |
| What you should do | Check your M-Eslon (morphine sulfate) medication bottle or package. If your prescription is for 30 mg, the capsules should be pink and clear. If it contains 60 mg capsules (orange and clear), or if you are unsure, do not take these capsules and contact your pharmacy immediately. Your pharmacist will check the capsules and provide you with a replacement if needed. Return the affected product to your pharmacy for proper disposal.Call 911 immediately and seek immediate medical attention if you or someone you are caring for is experiencing an overdose (e.g., slow breathing, drowsiness, or difficulties waking up).If an overdose is suspected, administer naloxone nasal spray or injection without delay. Give a repeat dose after 2 to 3 minutes if the person has not woken up or their breathing has not improved.Contact your health care professional if you have taken the wrong dose of your medication and have any health concerns.If you have questions about this recall contact Ethypharm Inc. by calling 1-855-694-0151, or by emailing customerservice@valeopharma.com.Report any health product-related side effectsor complaints to Health Canada. |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought M-Eslon Capsule: Product mix-up?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Rückrufendes UnternehmenDrugs and health products
- RisikostufeType I
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🚨 SAFETY ALERT: Drugs and health products - M-Eslon Capsule: Product mix-up Check if your household is affected: https://therecallfile.com/de/recalls/m-eslon-capsule-product-mix-up/CANADA-76224
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