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Health CanadaGeneral Alert

LouLou Studio Linosa Kids Sweater recalled due to strangulation hazard

Veröffentlicht: 25. Oktober 2021Rückruf-ID: RA-76713Kategorie: VerbraucherprodukteLand: Kanada
Canada
Safety AlertHealth CanadaCanadaCanada

LouLou Studio Linosa Kids Sweater recalled due to strangulation hazard

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Produktbeschreibung & Identifikation

LouLou Studio Linosa Kids Sweater recalled due to strangulation hazard

Additional Source Details

FieldValue
Panels › 1 › Text<b>Issue:</b> Strangulation Hazard<BR/><b>Category:</b> Children's Products, Clothing and Accessories<BR/><b>Alert type:</b> Consumer Product Recall<BR/><b>Department:</b> Health Canada<BR/>
Panels › 1 › TitleSummary
Panels › 1 › Panel Namebasic_details
Panels › 2 › Text<b>Product: </b>LouLou Studio Linosa Kids Sweater.<BR/><b>Issue: </b>The product contains a drawstring around the hood which may pose a strangulation hazard.<BR/><b>What to do: </b>Consumers should immediately dispose of the product and contact Nordstrom to obtain a full refund.<BR/>
Panels › 2 › TitleSummary
Panels › 2 › Panel Namesummary
Panels › 3 › Text <strong>Consumers should immediately dispose of the product and contact Nordstrom Canada to obtain a full refund. </strong> For more information, consumers may contact Nordstrom Canada by telephone at 1-877-794-5304, 24 hrs a day, 7 days a week, or by email: <a href="mailto:contact@nordstrom.com">contact@nordstrom.com</a>. Translation services are available. Please note that the <em>Canada Consumer Product Safety Act</em> prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the <a href="https://www.canada.ca/en/health-canada/services/consumer-product-safety/advisories-warnings-recalls/report-incident-involving-consumer-product.html">Consumer Product Incident Report Form</a>. This recall is also posted on the <a href="http://globalrecalls.oecd.org">OECD Global Portal on Product Recalls website</a>. You can visit this site for more information on other international consumer product recalls.
Panels › 3 › TitleWhat you should do
Panels › 3 › Panel Namecms_who_what_consumer
Panels › 4 › Text<b>Common name:</b> The LouLou Studio Linosa Kids Sweater<br/><b>Product description:</b> This recall involves the LouLou Studio Linosa Kids cashmere kids' sweater featuring a hood with drawstring in sizes 6Y and 12Y and offered in two colours (grey and beige).<BR/><b>Hazard identified:</b> The product contains a drawstring around the hood which may pose a strangulation hazard. As of October 18, 2021 the company has received no reports of incidents in Canada, and no reports of injuries.<BR/><b>Number sold:</b> The company reported that 4 units of the affected product were sold in Canada in Nordstrom Canada's Vancouver retail store.<BR/><b>Time period sold:</b> The affected products were sold in July, 2021. <BR/><b>Place of origin:</b> Manufactured in China<BR/><b>Companies:</b><br/><dl><dt>Importer</dt><dd>Nordstrom Canada Retail Inc. </dd><dd>British Columbia</dd><dd>CANADA</dd></dl><dl><dt>Manufacturer</dt><dd>Huhhot Harmony</dd><dd>Mongolia Department</dd><dd>Harmony Building 010080 </dd><dd>Hohhot Neimenggu</dd><dd>CHINA</dd></dl>
Panels › 4 › TitleThe LouLou Studio Linosa Kids Sweater
Panels › 4 › Panel Nameproduct_1
Panels › 5 › Data › TitleLouLou Studio Linosa Kids Sweaters
Panels › 5 › Data › Full Url/recall-alert-rappel-avis/hc-sc/2021/assets/ra-76713-03_s_fs_3_20211022-155228_15_en.jpg
Panels › 5 › Data › Thumb Url/recall-alert-rappel-avis/hc-sc/2021/assets/ra-76713-03_s_m_3_20211022-155228_15_en.jpg
Panels › 5 › TitleImages
Panels › 5 › Panel Nameimages
Panels › 6 › Text<b>Identification number:</b> RA-76713<BR/>
Panels › 6 › TitleIdentification number
Panels › 6 › Panel Nameid_numbers
Recall IdRA-76713
Start date1635120000
Date published1635120000

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought LouLou Studio Linosa Kids Sweater recalled due to strangulation hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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