Lotus Foods Recalls Ramen Noodle Soup Cups Due to Fire and Burn Hazards
Lotus Foods Recalls Ramen Noodle Soup Cups Due to Fire and Burn Hazards
Grund für den Rückruf / Gefahr
TranslatedThe paper soup cup's labeling incorrectly instructs consumers to use the microwave for cooking, posing fire and burn hazards.
Produktbeschreibung & Identifikation
TranslatedThe product involves Lotus Foods two ounce ramen noodle soups packaged in paper cups that are not microwave safe. The recalled soup cups contain organic brown rice noodles and were sold in three flavors; red miso rice ramen noodle soup, masala curry rice ramen noodle soup and tom yum rice noodle soup. The UPC code is printed on the back side of the cup to the left of the front panel. Soup Flavor Cup Color UPC Code Red Miso Rice Ramen Noodle Soup red 7 08953 65101 9 Masala Curry Rice Ramen Noodle Soup purple 7 08953 65102 6 Tom Yum Rice Ramen Noodle Soup green 7 08953 65103 3
Betroffene Produkte
TranslatedLotus Foods rice ramen noodle soup cups
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Lotus-Foods-Recalls-Ramen-Noodle-Soup-Cups-Due-to-Fire-and-Burn-Hazards |
| Title | Lotus Foods Recalls Ramen Noodle Soup Cups Due to Fire and Burn Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1314_1.png |
| Images › 1 › Caption | Recalled Lotus Foods red miso rice ramen noodle soup cup |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/1314_2.png |
| Images › 2 › Caption | Recalled Lotus Foods red miso rice ramen noodle soup cup label |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/1314_3.png |
| Images › 3 › Caption | Recalled Lotus Foods masala curry rice ramen noodle soup cup |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/1314_4.png |
| Images › 4 › Caption | Recalled Lotus Foods masala curry rice ramen noodle soup cup label |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/1314_5.png |
| Images › 5 › Caption | Recalled Lotus Foods tom yum rice noodle soup cup |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/1314_6.png |
| Images › 6 › Caption | Recalled Lotus Foods tom yum rice noodle soup cup label |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/1314_7.jpeg |
| Images › 7 › Caption | Location of UPC code |
| Hazards › Name | The paper soup cup's labeling incorrectly instructs consumers to use the microwave for cooking, posing fire and burn hazards. |
| Injuries › Name | Lotus Foods has received 12 reports of the soup cups becoming extremely hot and/or sparking or catching fire during microwaving, including one report of a minor burn. Reported damage has been limited to the noodle cups. |
| Products › Name | Lotus Foods rice ramen noodle soup cups |
| Products › Number Of Units | About 239,000 |
| Recall I D | 8472 |
| Remedies › Name | Consumers should immediately stop using the recalled soup cups and contact Lotus Foods for a coupon for a replacement product. |
| Importers › Name | Lotus Foods Inc., of Richmond, Calif. |
| Retailers › Name | Whole Foods Market stores and other independent natural and specialty stores nationwide, Safeway stores in Northern California and online at Amazon.com and Lotusfoods.com from August 2018 through November 2018 for about $2.50. |
| Recall Date | 2018-12-13T00:00:00 |
| Description | The product involves Lotus Foods two ounce ramen noodle soups packaged in paper cups that are not microwave safe. The recalled soup cups contain organic brown rice noodles and were sold in three flavors; red miso rice ramen noodle soup, masala curry rice ramen noodle soup and tom yum rice noodle soup. The UPC code is printed on the back side of the cup to the left of the front panel. Soup Flavor Cup Color UPC Code Red Miso Rice Ramen Noodle Soup red 7 08953 65101 9 Masala Curry Rice Ramen Noodle Soup purple 7 08953 65102 6 Tom Yum Rice Ramen Noodle Soup green 7 08953 65103 3 |
| Product U P Cs › 1 › U P C | 708953651019 |
| Product U P Cs › 2 › U P C | 708953651026 |
| Product U P Cs › 3 › U P C | 708953651033 |
| Recall Number | 19048 |
| Remedy Options › Option | Replace |
| Consumer Contact | Lotus Foods toll-free at 866-330-4390 from 9 a.m. to 5 p.m. PT Monday through Friday or online at www.lotusfoods.com and click on the noodle soup cup recall banner or www.lotusfoods.com/noodle-cup-safety-recall/ for more information. |
| Last Publish Date | 2018-12-13T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Lotus Foods Recalls Ramen Noodle Soup Cups Due to Fire and Burn Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Lotus Foods Recalls Ramen Noodle Soup Cups Due to Fire and Burn Hazards Check if your household is affected: https://therecallfile.com/de/recalls/lotus-foods-recalls-ramen-noodle-soup-cups-due-to-fire-and-burn-hazard/CPSC-19048
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