CPSCGeneral Alert

Lotus Foods Recalls Ramen Noodle Soup Cups Due to Fire and Burn Hazards

Veröffentlicht: 13. Dezember 2018Rückruf-ID: 19048Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
🌐
Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The paper soup cup's labeling incorrectly instructs consumers to use the microwave for cooking, posing fire and burn hazards.

Produktbeschreibung & Identifikation

The product involves Lotus Foods two ounce ramen noodle soups packaged in paper cups that are not microwave safe. The recalled soup cups contain organic brown rice noodles and were sold in three flavors; red miso rice ramen noodle soup, masala curry rice ramen noodle soup and tom yum rice noodle soup. The UPC code is printed on the back side of the cup to the left of the front panel. Soup Flavor Cup Color UPC Code Red Miso Rice Ramen Noodle Soup red 7 08953 65101 9 Masala Curry Rice Ramen Noodle Soup purple 7 08953 65102 6 Tom Yum Rice Ramen Noodle Soup green 7 08953 65103 3

Betroffene Produkte

Lotus Foods rice ramen noodle soup cups

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2019/Lotus-Foods-Recalls-Ramen-Noodle-Soup-Cups-Due-to-Fire-and-Burn-Hazards
TitleLotus Foods Recalls Ramen Noodle Soup Cups Due to Fire and Burn Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1314_1.png
Images › 1 › CaptionRecalled Lotus Foods red miso rice ramen noodle soup cup
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/1314_2.png
Images › 2 › CaptionRecalled Lotus Foods red miso rice ramen noodle soup cup label
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/1314_3.png
Images › 3 › CaptionRecalled Lotus Foods masala curry rice ramen noodle soup cup
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/1314_4.png
Images › 4 › CaptionRecalled Lotus Foods masala curry rice ramen noodle soup cup label
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/1314_5.png
Images › 5 › CaptionRecalled Lotus Foods tom yum rice noodle soup cup
Images › 6 › U R Lhttps://www.cpsc.gov/s3fs-public/1314_6.png
Images › 6 › CaptionRecalled Lotus Foods tom yum rice noodle soup cup label
Images › 7 › U R Lhttps://www.cpsc.gov/s3fs-public/1314_7.jpeg
Images › 7 › CaptionLocation of UPC code
Hazards › NameThe paper soup cup's labeling incorrectly instructs consumers to use the microwave for cooking, posing fire and burn hazards.
Injuries › NameLotus Foods has received 12 reports of the soup cups becoming extremely hot and/or sparking or catching fire during microwaving, including one report of a minor burn. Reported damage has been limited to the noodle cups.
Products › NameLotus Foods rice ramen noodle soup cups
Products › Number Of UnitsAbout 239,000
Recall I D8472
Remedies › NameConsumers should immediately stop using the recalled soup cups and contact Lotus Foods for a coupon for a replacement product.
Importers › NameLotus Foods Inc., of Richmond, Calif.
Retailers › NameWhole Foods Market stores and other independent natural and specialty stores nationwide, Safeway stores in Northern California and online at Amazon.com and Lotusfoods.com from August 2018 through November 2018 for about $2.50.
Recall Date2018-12-13T00:00:00
DescriptionThe product involves Lotus Foods two ounce ramen noodle soups packaged in paper cups that are not microwave safe. The recalled soup cups contain organic brown rice noodles and were sold in three flavors; red miso rice ramen noodle soup, masala curry rice ramen noodle soup and tom yum rice noodle soup. The UPC code is printed on the back side of the cup to the left of the front panel. Soup Flavor Cup Color UPC Code Red Miso Rice Ramen Noodle Soup red 7 08953 65101 9 Masala Curry Rice Ramen Noodle Soup purple 7 08953 65102 6 Tom Yum Rice Ramen Noodle Soup green 7 08953 65103 3
Product U P Cs › 1 › U P C708953651019
Product U P Cs › 2 › U P C708953651026
Product U P Cs › 3 › U P C708953651033
Recall Number19048
Remedy Options › OptionReplace
Consumer ContactLotus Foods toll-free at 866-330-4390 from 9 a.m. to 5 p.m. PT Monday through Friday or online at www.lotusfoods.com and click on the noodle soup cup recall banner or www.lotusfoods.com/noodle-cup-safety-recall/ for more information.
Last Publish Date2018-12-13T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Lotus Foods Recalls Ramen Noodle Soup Cups Due to Fire and Burn Hazards?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

Prüfen Sie weitere Produkte in Ihrem Haushalt

Kostenlose Tools

Safety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:

Übersicht

    Recall Hazard Severity
    Caution (Class III)
    Offizielle Behördenwarnung

    📢 Warnung teilen

    Alert family and friends to keep them safe. Copy this quick alert message:

    🚨 SAFETY ALERT: Lotus Foods Recalls Ramen Noodle Soup Cups Due to Fire and Burn Hazards
    
    Check if your household is affected:
    https://therecallfile.com/de/recalls/lotus-foods-recalls-ramen-noodle-soup-cups-due-to-fire-and-burn-hazard/CPSC-19048
    WhatsAppFacebook

    Alarm-Liste abonnieren

    Erhalten Sie sofortige E-Mail-Benachrichtigungen bei kritischen Produktrückrufen.

    Support The Recall File

    Help keep official recall alerts free, accessible, and fast for everyone.

    Donate with PayPal

    Supports USD, EUR, GBP, International Cards & PayPal

    Spread the WordLotus Foods Recalls Ramen Noodle Soup Cups Due to Fire and Burn Hazards

    Install The Recall File App

    Check safety warnings, scan your pantry, and monitor your vehicles directly from your home screen.