Lexus ES300h MY2018-2019, Lexus GS, IS, LX and LS MY2013-2019, Lexus IS-F MY2013-2014, Lexus LC and RX MY2017-2019 and Lexus NX and RC MY2014-2019 - extended recall
Lexus ES300h MY2018-2019, Lexus GS, IS, LX and LS MY2013-2019, Lexus IS-F MY2013-2014, Lexus LC and RX MY2017-2019 and Lexus NX and RC MY2014-2019 - extended recall
Grund für den Rückruf / Gefahr
TranslatedThe fuel pump on affected vehicles may stop operating. If the fuel pump stops working, warning lights and messages may display on the instrument panel, and the engine may not run smoothly. This can result in the vehicle stalling and the vehicle may not be able to be restarted.
Produktbeschreibung & Identifikation
TranslatedReason / Defects: The fuel pump on affected vehicles may stop operating. If the fuel pump stops working, warning lights and messages may display on the instrument panel, and the engine may not run smoothly. This can result in the vehicle stalling and the vehicle may not be able to be restarted. Hazards: A loss of power while driving could increase the risk of an accident and injury to a vehicle occupant or other road users. In the event of a serious accident this may result in death. What to do: Lexus will contact affected owners in writing with an interim notification advising of this safety recall and will re-contact once parts become available requesting that owners make an appointment at their preferred Lexus dealer for repairs, free of charge. Parts are expected to become available progressively from April 2021. Owners of affected vehicles should update their contact details with Lexus if these have changed so that future communications can be received. For further information, consumers can contact their preferred Lexus dealer or contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm AEST).
Betroffene Produkte
TranslatedThis recall was extended on 30 October 2020 to include additional vehicles. Lexus ES300h (AXZH10) Model Years 2018-2019 219 affected vehicles Lexus GS (ARL10, GRL10/11/12 and GWL10) Model Years 2013-2019 298 affected vehicles Lexus IS (ASE30 and GSE31) Model Years 2013-2019 2 761 affected vehicles Lexus LX (URJ201) Model Years 2013-2019 460 affected vehicles Lexus LS (USF40, GVF50, VXFA50 and UVF4#) Model Years 2013-2019 167 affected vehicles Lexus IS-F (USE20) Model Years 2013-2014 22 affected vehicles Lexus LC (GWZ100 and URZ100) Model Years 2017-2019 140 affected vehicles Lexus RX (AGL20, GGL2# and GYL2#) Model Years 2017-2019 3 779 affected vehicles Lexus NX (AGZ1#) Model Years 2014-2019 3 029 affected vehicles Lexus RC (ASC10 and GSC10) Model Years 2014-2019 630 affected vehicles Total of 11 505 affected vehicles
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | e90669b7-42ad-4c70-950b-5902f2ab4176 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/lexus-es300h-my2018-2019-lexus-gs-is-lx-and-ls-my2013-2019-lexus-is-f-my2013-2014-lexus-lc-and-rx-my2017-2019-and-lexus-nx-and-rc-my2014-2019-extended-recall |
| Pub Date | Mon, 06 Apr 2020 00:00:00 +0000 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Lexus ES300h MY2018-2019, Lexus GS, IS, LX and LS MY2013-2019, Lexus IS-F MY2013-2014, Lexus LC and RX MY2017-2019 an...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Prüfen Sie weitere Produkte in Ihrem Haushalt
Kostenlose ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Übersicht
- RisikostufeGeneral product safety
- DistributionAustralia
📢 Warnung teilen
Alert family and friends to keep them safe. Copy this quick alert message:
🚨 SAFETY ALERT: Lexus ES300h MY2018-2019, Lexus GS, IS, LX and LS MY2013-2019, Lexus IS-F MY2013-2014, Lexus LC and RX MY2017-2019 and Lexus NX and RC MY2014-2019 - extended recall Check if your household is affected: https://therecallfile.com/de/recalls/lexus-es300h-my2018-2019-lexus-gs-is-lx-and-ls-my2013-2019-lexus-is-f/AU-e90669b7-42ad-4c70-950b-5902f2ab4176
Alarm-Liste abonnieren
Erhalten Sie sofortige E-Mail-Benachrichtigungen bei kritischen Produktrückrufen.
Support The Recall File
Help keep official recall alerts free, accessible, and fast for everyone.