CPSCGeneral Alert

Lenovo Recalls Computer Power Cords Due to Fire and Burn Hazards

Veröffentlicht: 9. Dezember 2014Rückruf-ID: 15044Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The AC power cord can overheat, posing fire and burn hazards.

Produktbeschreibung & Identifikation

This recall involves Lenovo's LS-15 AC power cord manufactured from February 2011 to December 2011. The power cords were distributed with IdeaPad brand B-, G-, S-, U-, V- and Z-series laptop computers and Lenovo brand B-, G- and V-series laptop computers. The recalled power cords are black in color and have the "LS-15" molded mark on the AC adapter end. The manufacture date code in the format REV: 00 YYMM is on a label attached to the cord.

Betroffene Produkte

AC power cords

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2015/Lenovo-Recalls-Computer-Power-Cords
TitleLenovo Recalls Computer Power Cords Due to Fire and Burn Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2015.15044.LenovoACPowerCordLARGE.jpg
Images › 1 › CaptionRecalled LS-15 AC power cord
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2015.15044.LenovoCordBlurWritingLARGE.jpg
Images › 2 › CaptionAC end adapter with molded mark
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2015.15044.LenovoCordblur.jpg
Images › 3 › CaptionA label with the date code is attached to the cord
Hazards › NameThe AC power cord can overheat, posing fire and burn hazards.
Injuries › NameNone reported in the U.S. or Canada. Lenovo has received reports from outside the U.S. of 15 incidents involving overheating, sparking, melting and burning. No injuries were reported.
Products › NameAC power cords
Products › TypePower Cords
Products › Category I D2079
Products › Number Of UnitsAbout 500,000 in the U.S. and 44,000 in Canada
Recall I D1878
Remedies › NameConsumers should immediately unplug and stop using the recalled power cords and contact Lenovo for a free replacement. Consumers can continue to use the computer on battery power.
Retailers › NameLaptop computers with the AC power cords were sold at computer and electronics stores, authorized dealers and online at www.lenovo.com from February 2011 through June 2012 for between $350 and $1,500.
Recall Date2014-12-09T00:00:00
DescriptionThis recall involves Lenovo's LS-15 AC power cord manufactured from February 2011 to December 2011. The power cords were distributed with IdeaPad brand B-, G-, S-, U-, V- and Z-series laptop computers and Lenovo brand B-, G- and V-series laptop computers. The recalled power cords are black in color and have the "LS-15" molded mark on the AC adapter end. The manufacture date code in the format REV: 00 YYMM is on a label attached to the cord.
Recall Number15044
Manufacturers › NameLenovo Inc., of Morrisville, N.C.
Remedy Options › OptionReplace
Inconjunctions › U R Lhttps://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/42707r-eng.php
Consumer ContactLenovo at (800) 426-7378 from 9 a.m. to 5 p.m. ET Monday through Friday; or online at www.lenovo.com and click on Support at the bottom of the page, then select News and Alerts, then click on Recalls for more information.
Last Publish Date2015-01-06T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Lenovo Recalls Computer Power Cords Due to Fire and Burn Hazards?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenLenovo Inc., of Morrisville, N.C.
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Lenovo Inc., of Morrisville, N.C. - Lenovo Recalls Computer Power Cords Due to Fire and Burn Hazards

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https://therecallfile.com/de/recalls/lenovo-recalls-computer-power-cords-due-to-fire-and-burn-hazards/CPSC-15044
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