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LED Light Panels (A2 size, A3 size and Round)

Veröffentlicht: 17. Oktober 2024Rückruf-ID: a137a3f4-50a1-44b2-a015-42cd11e87b6fKategorie: VerbraucherprodukteLand: Australien
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The adaptor does not comply with the relevant electrical safety standard. The plugs do not have insulated pins and there is no compliance mark.

Produktbeschreibung & Identifikation

Reason / Defects: The adaptor does not comply with the relevant electrical safety standard. The plugs do not have insulated pins and there is no compliance mark. Hazards: There is a risk of serious injury, death or property damage from fire or electric shock if the plug overheats or if the electricity arcs while consumers are removing the plug from the socket. What to do: Stop using the product immediately and unplug from the power point. If your power adaptor does not have insulated pins, remove it from the product and cut the cord to make it unusable. Dispose of the power adaptor at an electronic waste recycling facility where possible. Register your details using [ this online form ] to arrange a replacement power adaptor that is compliant. Contact Educating Kids For more information, visit: www.educatingkids.com.au/recalls www.zartart.com.au/recalls Or email: recalls@educatingkids.com.au recalls@zartart.com.au Or call: Educating Kids: 1300 099 799 Zart Art: 1300 889 925

Betroffene Produkte

LED light panels. The light panels feature a bright LED surface and were sold in the following sizes: A2 rectangle A3 rectangle, and round The light panels were sold with a power adaptor.

Additional Source Details

FieldValue
Guid › #texta137a3f4-50a1-44b2-a015-42cd11e87b6f
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/led-light-panels-a2-size-a3-size-and-round
Pub DateThu, 17 Oct 2024 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/LED%20light%20panels.jpg?itok=8EJt3XfE

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought LED Light Panels (A2 size, A3 size and Round)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • RisikostufeHome electrical appliances
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: LED Light Panels (A2 size, A3 size and Round)

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