CPSCGeneral Alert

L.L.Bean Recalls Step Stools Due to Fall Hazard (Recall Alert)

Veröffentlicht: 29. August 2013Rückruf-ID: 13750Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The step stools can slide or tip over, posing a fall hazard to consumers.

Produktbeschreibung & Identifikation

This recall involves L.L.Bean painted wood cottage step stools. They measure about 12 inches tall by 12 inches wide by 13 inches deep and have a slot on the top surface and hard plastic caps on the bottom of all four legs. They were sold in the following colors: black, coffee bean, ivory, light sage and red. Item number 281655 is printed on a sticker on the underside of the stool.

Betroffene Produkte

Painted cottage step stools

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2013/LLBean-Recalls-Step-Stools
TitleL.L.Bean Recalls Step Stools Due to Fall Hazard (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/StoolLARGE.jpg
Images › 1 › CaptionL.L.Bean painted cottage step stool
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/StoolLegLARGE.jpg
Images › 2 › CaptionPlastic cap on the bottom of the stool’s leg
Hazards › NameThe step stools can slide or tip over, posing a fall hazard to consumers.
Injuries › NameL.L.Bean has received six reports of incidents involving slips and falls, resulting in soreness and bruising.
Products › NamePainted cottage step stools
Products › TypeStep Stools
Products › Category I D67998
Products › Number Of UnitsAbout 2,800
Recall I D1521
Remedies › NameConsumers should immediately stop using the step stools and contact L.L.Bean for a full refund or a merchandise card. L.L.Bean will send consumers a prepaid label to return one leg of the stool. The rest of the stool can be discarded. L.L.Bean is contacting purchasers of the step stool directly.
Retailers › NameL.L.Bean stores nationwide, L.L.Bean's catalog and online at www.llbean.com from December 2012 through June 2013 for about $40.
Recall Date2013-08-29T00:00:00
DescriptionThis recall involves L.L.Bean painted wood cottage step stools. They measure about 12 inches tall by 12 inches wide by 13 inches deep and have a slot on the top surface and hard plastic caps on the bottom of all four legs. They were sold in the following colors: black, coffee bean, ivory, light sage and red. Item number 281655 is printed on a sticker on the underside of the stool.
Distributors › NameL.L.Bean Inc., of Freeport, Maine
Recall Number13750
Remedy Options › 1 › OptionRefund
Remedy Options › 2 › OptionRepair
Consumer ContactL.L.Bean Inc. at (800) 555-9717 anytime, or online at www.llbean.com and click on Product Recall and Safety Info at the bottom of the home page for more information.
Last Publish Date2014-05-23T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought L.L.Bean Recalls Step Stools Due to Fall Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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