Kotia Rejuvenating Serum 50mL
AustraliaKotia Rejuvenating Serum 50mL
Grund für den Rückruf / Gefahr
TranslatedRecall is due to bacterial contamination of a single batch (118358).
Produktbeschreibung & Identifikation
TranslatedReason / Defects: Recall is due to bacterial contamination of a single batch (118358). Hazards: Sick, elderly or immunocompromised consumers using the product may develop infections of their eyes or if the product enters a break in the skin. What to do: Consumers should stop using the product and return it to the place of purchase for a full refund. Consumers concerned about their health should seek medical advice. For further information, contact McPherson's Customer Service on 1800 651 146 or visit https://mcphersons.com.au/
Betroffene Produkte
TranslatedKotia Rejuvenating Serum 50mL Serum for skin hydration and rejuvenation. Product is applied to the face, neck or under the eyes in combination with day or night creams. Batch Number 118358 only. Batch number can be found on crimp of tube (see attached photograph)
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 0ea53478-5f79-452e-b1d8-18558d102ddc |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/kotia-rejuvenating-serum-50ml |
| Pub Date | Wed, 11 Mar 2020 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Kotia%20New%20Zealand%20Deer%20Milk%20Rejuvenating%20Serum%2050mL%20-%20tube.jpg?itok=cq_tZtWw |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Kotia Rejuvenating Serum 50mL?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Kotia Rejuvenating Serum 50mL Check if your household is affected: https://therecallfile.com/de/recalls/kotia-rejuvenating-serum-50ml/AU-0ea53478-5f79-452e-b1d8-18558d102ddc
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