Startseite/Alle Rückrufe/AU-d677c23d-c98a-40fc-a567-d309c3b19ac6
Australia ProductsButton batteries

KONG Christmas Reindeer Cat Laser

Veröffentlicht: 23. Januar 2026Rückruf-ID: d677c23d-c98a-40fc-a567-d309c3b19ac6Kategorie: VerbraucherprodukteLand: Australien
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The laser doesn’t comply with the mandatory standards for products containing button/coin batteries . The battery isn’t secured, and children could access the button/coin battery. The products are missing warning information about the dangers of button/coin batteries to children what to do when a person suspects someone has swallowed or placed a button/coin battery inside any part of their body.

Produktbeschreibung & Identifikation

Reason / Defects: The laser doesn’t comply with the mandatory standards for products containing button/coin batteries . The battery isn’t secured, and children could access the button/coin battery. The products are missing warning information about the dangers of button/coin batteries to children what to do when a person suspects someone has swallowed or placed a button/coin battery inside any part of their body. Hazards: Children are at risk of choking, serious injury or death if they swallow or place button/coin batteries inside their bodies. If you suspect a child has swallowed or inserted a button or coin battery: Call Triple Zero (000) if your child is bleeding or having any difficulty breathing. Call the Poisons Information Centre immediately on 13 11 26, available 24 hours a day. They can direct you to an appropriate medical facility. Early action can save lives. Do not wait for symptoms to develop. What to do: Stop using the laser immediately and place the product out of reach of children. Contact Pet Circle for a full refund. Contact Pet Circle if you have the product or have given the product to another person or have disposed of the product. Contact Pet Circle Phone: 1300 608 003 Email: customer-care@petcircle.com.au Visit: https://www.petcircle.com.au/contact-us

Betroffene Produkte

Laser Cat Toy by Kong SKU - H19C138

Additional Source Details

FieldValue
Guid › #textd677c23d-c98a-40fc-a567-d309c3b19ac6
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/kong-christmas-reindeer-cat-laser
Pub DateFri, 23 Jan 2026 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Kong%20Christmas%20Reindeer%20Cat%20Laser.png?itok=PxDqahJS

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought KONG Christmas Reindeer Cat Laser?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Risikostufe["Button batteries","Pet equipment"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: KONG Christmas Reindeer Cat Laser

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