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CPSCGeneral Alert

Kobalt Cordless Electric Pole Saws Sold Exclusively at Lowe's Stores Recalled Due to Laceration Hazard; Distributed by Hongkong Sun Rise Trading

Name: Kobalt Cordless Electric Pole Saws Sold Exclusively at Lowe's Stores Recalled Due to Laceration Hazard; Distributed b...
Brand: Changzhou Globe Co. Ltd., of China
SKU: CPSC-20192
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 23. September 2020Rückruf-ID: 20192Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The switch on the recalled pole saws can fail while under a heavy load, and cause the unit to continue running after the user releases the trigger, posing a laceration hazard to consumers.

Produktbeschreibung & Identifikation

This recall involves Kobalt brand 40-volt lithium ion 8-inch cordless electric pole saws manufactured from January 2017 through February 2019. Date codes from 01/01/17 to 02/28/19 are included in the recall. The item number and date code are printed on the side of the guide bar near the oil cap. Kobalt is printed on the side of the unit. Item Number Description 796791 Kobalt 49v 2.5AH Pole Saw 1083769 Kobalt 40v Pole Saw Bare Tool 970801 40v Pole Hedge Saw Combo Kit 812419 SOS Kobalt 40v Pole Saw 812424 SOS Kobalt 40v Pole Saw Tool Only

Betroffene Produkte

Kobalt brand 40-volt Lithium Ion 8-inch Cordless Electric Pole Saws

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2020/Kobalt-Cordless-Electric-Pole-Saws-Sold-Exclusively-at-Lowes-Stores-Recalled-Due-to-Laceration-Hazard-Distributed-by-Hongkong-Sun-Rise-Trading
Title	Kobalt Cordless Electric Pole Saws Sold Exclusively at Lowe's Stores Recalled Due to Laceration Hazard; Distributed by Hongkong Sun Rise Trading
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/1-31211PM.png
Images › 1 › Caption	Recalled Kobalt 40-volt Lithium Ion 8-inch Cordless Electric Pole Saw
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/2-31223PM.png
Images › 2 › Caption	Location of date code and item number on the recalled pole saw
Hazards › Name	The switch on the recalled pole saws can fail while under a heavy load, and cause the unit to continue running after the user releases the trigger, posing a laceration hazard to consumers.
Injuries › Name	Hongkong Sun Rise Trading has received 65 reports of the saws continuing to run. No injuries have been reported.
Products › Name	Kobalt brand 40-volt Lithium Ion 8-inch Cordless Electric Pole Saws
Products › Number Of Units	About 106,400 (In addition, 120 in Canada)
Recall I D	8909
Remedies › Name	Consumers should immediately stop using the recalled pole saws and contact Hongkong Sun Rise Trading for a free repair.
Retailers › Name	Lowe's Stores nationwide and online at Lowes.com from March 2017 through October 2019 for about $180.
Recall Date	2020-09-23T00:00:00
Description	This recall involves Kobalt brand 40-volt lithium ion 8-inch cordless electric pole saws manufactured from January 2017 through February 2019. Date codes from 01/01/17 to 02/28/19 are included in the recall. The item number and date code are printed on the side of the guide bar near the oil cap. Kobalt is printed on the side of the unit. Item Number Description 796791 Kobalt 49v 2.5AH Pole Saw 1083769 Kobalt 40v Pole Saw Bare Tool 970801 40v Pole Hedge Saw Combo Kit 812419 SOS Kobalt 40v Pole Saw 812424 SOS Kobalt 40v Pole Saw Tool Only
Distributors › Name	Hongkong Sun Rise Trading Ltd., of China
Recall Number	20192
Manufacturers › Name	Changzhou Globe Co. Ltd., of China
Remedy Options › Option	Repair
Inconjunctions › U R L	https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/73723r-eng.php
Consumer Contact	Hongkong Sun Rise Trading toll-free at 855-378-8826 Monday through Thursday from 9 a.m. to 8 p.m. ET, Friday through Sunday from 9 a.m. to 5 p.m. ET, or online at www.greenworkstools.com and click on “Important Safety Notice.”
Last Publish Date	2020-09-23T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Kobalt Cordless Electric Pole Saws Sold Exclusively at Lowe's Stores Recalled Due to Laceration Hazard; Distributed b...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

Rückrufendes UnternehmenChangzhou Globe Co. Ltd., of China

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Changzhou Globe Co. Ltd., of China - Kobalt Cordless Electric Pole Saws Sold Exclusively at Lowe's Stores Recalled Due to Laceration Hazard; Distributed by Hongkong Sun Rise Trading

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https://therecallfile.com/de/recalls/kobalt-cordless-electric-pole-saws-sold-exclusively-at-lowe-s-stores-r/CPSC-20192

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Kobalt Cordless Electric Pole Saws Sold Exclusively at Lowe's Stores Recalled Due to Laceration Hazard; Distributed by Hongkong Sun Rise Trading