Karma Flexx Wheelchairs Model Numbers KM-8022/KM-8522 and KM8022TL/KM-8522TL
AustraliaKarma Flexx Wheelchairs Model Numbers KM-8022/KM-8522 and KM8022TL/KM-8522TL
Grund für den Rückruf / Gefahr
TranslatedThe Karma Flexx Wheelchair may have been supplied without the required carabiner symbol to indicate the location for in-vehicle mounting. These labels are required under the standard ISO7176-19 and AS/NZS 3695.1:2011. The user manual for the KM-8022 TL was misleading in that it states the KM-8022 TL has not been crash tested, when in fact it is deemed to be compliant by virtue of being substantially equivalent to the KM-8022.
Produktbeschreibung & Identifikation
TranslatedReason / Defects: The Karma Flexx Wheelchair may have been supplied without the required carabiner symbol to indicate the location for in-vehicle mounting. These labels are required under the standard ISO7176-19 and AS/NZS 3695.1:2011. The user manual for the KM-8022 TL was misleading in that it states the KM-8022 TL has not been crash tested, when in fact it is deemed to be compliant by virtue of being substantially equivalent to the KM-8022. Hazards: If a user places the mounting straps in the incorrect location, the chair may not act as designed in the event of an accident, increasing the risk of a serious injury. What to do: Independent Healthcare Solutions will contact affected consumers in writing to arrange to provide a repair kit that will include a new user manual, stickers and instructions. Consumers should take the following actions: 1. Inspect the wheelchair and determine if the correct stickers are present or not. 2. If the stickers are absent, attach the stickers following the instructions that have been provided. 3. Discard the old user instruction manual and replace it with the new user instruction manual. 4. Complete the Reply-paid postcard and return it to Independent Healthcare Solutions within 7 days. For further information, contact Independent Healthcare Solutions on 1300 783 783.
Betroffene Produkte
TranslatedKarma Flexx Wheelchairs Product Name: Karma Flexx Model Number: KM-8022/KM-8522 Product Name: Karma Flexx Tall Model Number: KM8022TL/KM-8522TL ARTG 182294 (Independent Healthcare Solutions - Wheelchair, attendant/occupant driven)
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | f47e9f00-ee42-4454-aa1e-ac8dc3872d8b |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/karma-flexx-wheelchairs-model-numbers-km-8022km-8522-and-km8022tlkm-8522tl |
| Pub Date | Thu, 18 Feb 2021 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Karma%20Flexx%20Wheelchair.png?itok=7hsUcoti |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Karma Flexx Wheelchairs Model Numbers KM-8022/KM-8522 and KM8022TL/KM-8522TL?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Karma Flexx Wheelchairs Model Numbers KM-8022/KM-8522 and KM8022TL/KM-8522TL Check if your household is affected: https://therecallfile.com/de/recalls/karma-flexx-wheelchairs-model-numbers-km-8022-km-8522-and-km8022tl-km/AU-f47e9f00-ee42-4454-aa1e-ac8dc3872d8b
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