Johnson Health Tech Expands Recall to Include Matrix Retail and Vision Treadmills Due to Fire Hazard
USJohnson Health Tech Expands Recall to Include Matrix Retail and Vision Treadmills Due to Fire Hazard
Grund für den Rückruf / Gefahr
TranslatedThe power cord can become loose from the treadmill's power socket, posing a fire hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Matrix Retail models T30, TF30, T50, TF50, and T75 treadmills, and Vision models T9800, TF20, T40, and T80 treadmills with certain serial numbers. The treadmills have a running platform that measures 60 inches long by 20 inches wide, a 33-inch-wide console, and were sold with a straight power cord with no power cord bracket. "Matrix" or "Vision" is printed on the treadmill and treadmill belt. The model number and frame serial number are located on the lower front crossbar near the power switch. The serial number includes the letters TM, a three-digit model number, and the manufacture date in YY/MM format followed by a five-digit serial. The recalled treadmills were manufactured from June 2007 through January 2024 and do not come with a power cord bracket. This recall is an expansion of the prior recall of Matrix T1 and T3 Series Commercial Treadmills, which were also recalled because the power cord can become loose from the treadmill's power socket. The remedy in the prior recall of commercial treadmills is a power cord bracket that requires tools for installation. For this recall expansion, the remedy for consumers is a power cord with an automatic locking-style plug that does not require any tools for installation. Model Name/ Number Recalled Serial Number(s) or Range Matrix Retail T30 (TM729) TM7291709CA00001 - TM7292104C00380 TF30 (TM693, TM693B) TM6931606CA00001 - TM6931705CA00178 TM693B1707CA00001 - TM693B2201C00601 T50 (TM695, TM767) TM6951607CA00001 - TM6952009C00840 TM7672009C00001 - TM76722011C00051 TF50 (TM694, TM694B, TM768) TM6941607CA00001 - TM69482009C00514 TM694B1605C00008 - TM694B2009K03263 TM7682009C00001 - TM7682104C00580 T75 (TM703, TM703B, TM703C, TM703E) TM7031607CA00001 - TM70381903C00088 TM70382311C00229 TM703B1609CA00015 - TM703B1908C00050 TM703B2309C00164, TM703B2311C00282 TM703C1810C00001 - TM703C2212C00127 TM703C2305C00049, TM703C2308C00409 TM703E2304C00002 - TM703E2401C00087 Vision T9800 (TM87) TM87D070600070, TM87D080600128, TM87D0940059, TM87D120100125, and TM87D1206000127 TF20 (TM432, TM432C) TM4321108BD00255 - TM4321610CA00033 TM432C1210CA00002 - TM432C1606CA00200 T40 (TM433, TM433C) TM4331201BD00466 - TM4331510BD00004 TM433C1408CJ00001 - TM433C1602CA00631 T80 (TM445) TM4451210BC00001 - TM4451505BC00150 TM4451212BD00002 - TM4451406BD00125
Betroffene Produkte
TranslatedMatrix Retail T30, TF30, T50, TF50, and T75 treadmills, Vision T9800, TF20, T40, and T80 treadmills
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2026/Johnson-Health-Tech-Expands-Recall-to-Include-Matrix-Retail-and-Vision-Treadmills-Due-to-Fire-Hazard |
| Title | Johnson Health Tech Expands Recall to Include Matrix Retail and Vision Treadmills Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/matrix-1.png |
| Images › 1 › Caption | Recalled Matrix Retail T30 (TM729) Treadmill |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/matrix-2.png |
| Images › 2 › Caption | Recalled Matrix Retail TF30 (TM693, TM693B) Treadmill |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/matrix-3.png |
| Images › 3 › Caption | Recalled Matrix Retail T50 (TM695, TM767) Treadmill |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/matrix-4.png |
| Images › 4 › Caption | Recalled Matrix Retail TF50 Treadmill (TM694, TM694B, TM768) |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/matrix-5.png |
| Images › 5 › Caption | Recalled Matrix Retail T75 (TM703, TM703B, TM703C, TM703E) Treadmill |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/matrix-6.png |
| Images › 6 › Caption | Recalled Vision T9800 (TM87) Treadmill |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/matrix-7.png |
| Images › 7 › Caption | Recalled Vision TF20 (TM432, TM432C) Treadmill |
| Images › 8 › U R L | https://www.cpsc.gov/s3fs-public/matrix-8.png |
| Images › 8 › Caption | Recalled Vision T40 (TM433, TM433C) Treadmill |
| Images › 9 › U R L | https://www.cpsc.gov/s3fs-public/matrix-9.png |
| Images › 9 › Caption | Recalled Vision T80 (TM445) Treadmill |
| Images › 10 › U R L | https://www.cpsc.gov/s3fs-public/matrix-10.png |
| Images › 10 › Caption | Location of model and serial number on lower front crossbar |
| Hazards › Name | The power cord can become loose from the treadmill's power socket, posing a fire hazard. |
| Injuries › Name | The firm has received 27 reports of overheating at the power cord-socket connection. No injuries have been reported. |
| Products › Name | Matrix Retail T30, TF30, T50, TF50, and T75 treadmills, Vision T9800, TF20, T40, and T80 treadmills |
| Products › Number Of Units | About 47,000 |
| Recall I D | 10569 |
| Remedies › Name | Consumers should inspect their treadmills to confirm whether they have a power cord bracket installed on the unit. If there is no power cord bracket, consumers should ensure that the power cord is completely inserted into the treadmill's power socket before each use, until the treadmill is repaired. Consumers should contact Johnson Health Tech North America to receive a free replacement power cord with an automatic locking-style plug by mail for self-installation. To facilitate consumer participation in this recall, the installation of the replacement power cord does not require any tools. |
| Importers › Name | Johnson Health Tech Trading, Inc., of Cottage Grove, Wisconsin |
| Retailers › Name | JFW, G&G Fitness, Precision Fitness, Fitness Expo, Fitcorp USA, Better Body Fitness of Montana Inc, BGI Fitness, Treadmill Outlet, Colorado Home Fitness and other retailers, and online at matrixhomefitness.com, visionfitness.com and various other online retailers from April 2012 through May 2025 for between $2,100 and $8,100. |
| Recall Date | 2026-01-22T00:00:00 |
| Description | This recall involves Matrix Retail models T30, TF30, T50, TF50, and T75 treadmills, and Vision models T9800, TF20, T40, and T80 treadmills with certain serial numbers. The treadmills have a running platform that measures 60 inches long by 20 inches wide, a 33-inch-wide console, and were sold with a straight power cord with no power cord bracket. "Matrix" or "Vision" is printed on the treadmill and treadmill belt. The model number and frame serial number are located on the lower front crossbar near the power switch. The serial number includes the letters TM, a three-digit model number, and the manufacture date in YY/MM format followed by a five-digit serial. The recalled treadmills were manufactured from June 2007 through January 2024 and do not come with a power cord bracket. This recall is an expansion of the prior recall of Matrix T1 and T3 Series Commercial Treadmills, which were also recalled because the power cord can become loose from the treadmill's power socket. The remedy in the prior recall of commercial treadmills is a power cord bracket that requires tools for installation. For this recall expansion, the remedy for consumers is a power cord with an automatic locking-style plug that does not require any tools for installation. Model Name/ Number Recalled Serial Number(s) or Range Matrix Retail T30 (TM729) TM7291709CA00001 - TM7292104C00380 TF30 (TM693, TM693B) TM6931606CA00001 - TM6931705CA00178 TM693B1707CA00001 - TM693B2201C00601 T50 (TM695, TM767) TM6951607CA00001 - TM6952009C00840 TM7672009C00001 - TM76722011C00051 TF50 (TM694, TM694B, TM768) TM6941607CA00001 - TM69482009C00514 TM694B1605C00008 - TM694B2009K03263 TM7682009C00001 - TM7682104C00580 T75 (TM703, TM703B, TM703C, TM703E) TM7031607CA00001 - TM70381903C00088 TM70382311C00229 TM703B1609CA00015 - TM703B1908C00050 TM703B2309C00164, TM703B2311C00282 TM703C1810C00001 - TM703C2212C00127 TM703C2305C00049, TM703C2308C00409 TM703E2304C00002 - TM703E2401C00087 Vision T9800 (TM87) TM87D070600070, TM87D080600128, TM87D0940059, TM87D120100125, and TM87D1206000127 TF20 (TM432, TM432C) TM4321108BD00255 - TM4321610CA00033 TM432C1210CA00002 - TM432C1606CA00200 T40 (TM433, TM433C) TM4331201BD00466 - TM4331510BD00004 TM433C1408CJ00001 - TM433C1602CA00631 T80 (TM445) TM4451210BC00001 - TM4451505BC00150 TM4451212BD00002 - TM4451406BD00125 |
| Recall Number | 26203 |
| Remedy Options › Option | Repair |
| Consumer Contact | Johnson Health Tech North America toll-free at 800-211-4590 from 8 a.m. to 5 p.m. CT, Monday through Friday, email at retailpowercord@johnsonfit.com or online at https://matrixhomefitness.com/recalls or at https://www.visionfitness.com/eng/recalls and click on "Recalls" for more information. |
| Last Publish Date | 2026-01-22T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Johnson Health Tech Expands Recall to Include Matrix Retail and Vision Treadmills Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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