CPSCGeneral Alert

John Deere Recalls Compact Utility Tractors Due to Crash Hazard

Veröffentlicht: 26. September 2024Rückruf-ID: 24377Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The front bell crank in the brake linkage can fail causing the tractor to lose braking, resulting in a crash hazard.

Produktbeschreibung & Identifikation

This recall involves 1023E, 1025R and 2025R Compact Utility Tractors with the model number and "John Deere" printed on the hood. The recalled tractors are green and yellow, and were sold with both opened and closed operator stations. The serial numbers of tractors included in this recall can be found at www.deere.com. Click on "Parts & Service" and scroll to "Recall" or go to www.deere.com/en/parts-and-service/recall-information/. The serial number is located on the frame, on the front right side of the tractor, near the engine.

Betroffene Produkte

John Deere 1023E, 1025R, and 2025R Compact Utility Tractors

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/John-Deere-Recalls-Compact-Utility-Tractors-Due-to-Crash-Hazard
TitleJohn Deere Recalls Compact Utility Tractors Due to Crash Hazard
Images › U R Lhttps://www.cpsc.gov/s3fs-public/Tractor.png
Images › CaptionRecalled Compact Utility Tractor
Hazards › NameThe front bell crank in the brake linkage can fail causing the tractor to lose braking, resulting in a crash hazard.
Injuries › NameThe firm has received four reports of the brake linkage failing, including one hospitalization and two impact injuries and minor property damage to the tractors.
Products › NameJohn Deere 1023E, 1025R, and 2025R Compact Utility Tractors
Products › Number Of UnitsAbout 147,900 (In addition, about 16,800 were sold in Canada)
Recall I D10059
Remedies › NameConsumers should immediately stop using the recalled tractors and contact an authorized John Deere dealer to schedule an appointment to bring the tractor into the dealer for a free repair. If the consumer is not able to transport the tractor to a dealer's location, then the dealer will make arrangements to repair the unit at the consumer's residence. John Deere is contacting all known purchasers directly.
Retailers › NameAuthorized John Deere dealers nationwide from November 2017 through July 2024 for between $12,700 and $21,000.
Recall Date2024-09-26T00:00:00
DescriptionThis recall involves 1023E, 1025R and 2025R Compact Utility Tractors with the model number and "John Deere" printed on the hood. The recalled tractors are green and yellow, and were sold with both opened and closed operator stations. The serial numbers of tractors included in this recall can be found at www.deere.com. Click on "Parts & Service" and scroll to "Recall" or go to www.deere.com/en/parts-and-service/recall-information/. The serial number is located on the frame, on the front right side of the tractor, near the engine.
Recall Number24377
Manufacturers › NameDeere & Company, of Moline, Illinois
Remedy Options › OptionRepair
Inconjunctions › U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/john-deere-compact-utility-tractors-recalled-due-possible-injury-hazard-0
Consumer ContactDeere & Company at 800-537-8233 from 8 a.m. to 6 p.m. ET Monday through Friday and 9 a.m. to 3 p.m. ET Saturday, or online at www.deere.com and click on "Recalls" on the drop-down menu, under "Parts & Service", located at the top of the webpage, or click on https://www.deere.com/en/parts-and-service/recall-information/ for more information.
Last Publish Date2024-09-26T00:00:00
Manufacturer Countries › CountryUnited States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought John Deere Recalls Compact Utility Tractors Due to Crash Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenDeere & Company, of Moline, Illinois
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Deere & Company, of Moline, Illinois - John Deere Recalls Compact Utility Tractors Due to Crash Hazard

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https://therecallfile.com/de/recalls/john-deere-recalls-compact-utility-tractors-due-to-crash-hazard/CPSC-24377
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