JBR Solutions Recalls Aduro Surge Protectors Due to Shock and Fire Hazards
USJBR Solutions Recalls Aduro Surge Protectors Due to Shock and Fire Hazards
Grund für den Rückruf / Gefahr
TranslatedThe surge protectors contain incorrect polarization and poorly soldered connections, posing shock and fire hazards.
Produktbeschreibung & Identifikation
TranslatedThis recall involves all Aduro Surge Wall Charging Tower surge protectors. The surge protectors have 12 outlets, dual USB ports and are white or black in color. The Aduro logo appears on the center front panel below the two USB ports. Model and SKU numbers AHR-318 (SKU SRG-WT12O2U) or SS-Q1202 (SKU SRG-WT12O2UNV) are printed on a label on the rear of the surge protector.
Betroffene Produkte
TranslatedAduro surge protectors
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/JBR-Solutions-Recalls-Aduro-Surge-Protectors-Due-to-Shock-and-Fire-Hazards |
| Title | JBR Solutions Recalls Aduro Surge Protectors Due to Shock and Fire Hazards |
| Images › U R L | https://www.cpsc.gov/s3fs-public/RecalledAduroSurgeWallChargingTower12OutletsandDualUSBPortsinwhiteandblack.JPG |
| Images › Caption | Recalled Aduro Surge Wall Charging Tower w/ 12 Outlets and Dual USB Ports in white and black |
| Hazards › Name | The surge protectors contain incorrect polarization and poorly soldered connections, posing shock and fire hazards. |
| Injuries › Name | JBR Solutions has received one report of incorrect polarization of the surge protector. No injuries or fires have been reported. |
| Products › Name | Aduro surge protectors |
| Products › Number Of Units | About 51,750 |
| Recall I D | 9461 |
| Remedies › Name | Consumers should immediately stop using the recalled surge protectors and contact JBR Solutions to receive a full refund. JBR Solutions is contacting known purchasers directly. |
| Importers › Name | JBR Solutions, of Metuchen, N.J. |
| Retailers › Name | Online at www.walmart.com, www.woot.com, www.amazon.com, www.aduroproducts.com and www.groupon.com from January 2020 through August 2022 for between $20 and $50. |
| Recall Date | 2022-12-01T00:00:00 |
| Description | This recall involves all Aduro Surge Wall Charging Tower surge protectors. The surge protectors have 12 outlets, dual USB ports and are white or black in color. The Aduro logo appears on the center front panel below the two USB ports. Model and SKU numbers AHR-318 (SKU SRG-WT12O2U) or SS-Q1202 (SKU SRG-WT12O2UNV) are printed on a label on the rear of the surge protector. |
| Recall Number | 23059 |
| Remedy Options › Option | Refund |
| Consumer Contact | JBR Solutions toll-free at 877-522-3876 from 8 a.m. to 5 p.m. ET Monday through Friday, email at productrecall@jbrsol.com or online at https://www.aduroproducts.com/pages/productrecall or www.aduroproducts.com and click on "Recall Information" at the top of the page for more information. |
| Last Publish Date | 2022-12-01T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought JBR Solutions Recalls Aduro Surge Protectors Due to Shock and Fire Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: JBR Solutions Recalls Aduro Surge Protectors Due to Shock and Fire Hazards Check if your household is affected: https://therecallfile.com/de/recalls/jbr-solutions-recalls-aduro-surge-protectors-due-to-shock-and-fire-haz/CPSC-23059
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