Jayco, Inc. - Awning May Extend Unintentionally
USJayco, Inc. - Awning May Extend Unintentionally
Recalling Firm: Jayco, Inc.
Grund für den Rückruf / Gefahr
TranslatedAn awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
Produktbeschreibung & Identifikation
TranslatedJayco, Inc. (Jayco) is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI motorhomes. The retractable awning may extend unintentionally during transit.
Betroffene Produkte
TranslatedAwning May Extend Unintentionally
Additional Source Details
| Field | Value |
|---|---|
| Subject | Awning May Extend Unintentionally |
| Nhtsa id | 24V055000 |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24V055000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Jayco, Inc. |
| Defect summary | Jayco, Inc. (Jayco) is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI motorhomes. The retractable awning may extend unintentionally during transit. |
| Completion rate | 59.18 |
| Corrective action | Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903601. |
| Consequence summary | An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash. |
| Mfr campaign number | 9903601 |
| Potentially affected | 98 |
| Report received date | 2024-01-31T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Jayco, Inc. - Awning May Extend Unintentionally?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Rückrufendes UnternehmenJayco, Inc.
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🚨 SAFETY ALERT: Jayco, Inc. - Jayco, Inc. - Awning May Extend Unintentionally Check if your household is affected: https://therecallfile.com/de/recalls/jayco-inc-awning-may-extend-unintentionally/NHTSA-24V055000
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