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Australia ProductsDecorations, ca...

iKOU De-Stress Small Candle

Name: iKOU De-Stress Small Candle
Brand: iKOU
SKU: AU-dd5755f6-5fdd-4b27-a655-fb76215d4730
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 25. Juni 2025Rückruf-ID: dd5755f6-5fdd-4b27-a655-fb76215d4730Kategorie: VerbraucherprodukteLand: Australien

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The wax can catch fire due to excessive essential oil.

Produktbeschreibung & Identifikation

Reason / Defects: The wax can catch fire due to excessive essential oil. Hazards: Risk of serious burn injuries or property damage if the wax catches fire. Incidents have occurred. What to do: Stop using the candle immediately. Contact iKOU for a full refund. Contact iKOU if you have the product or given the product to another person or disposed of the product. Contact iKOU email: support@ikou.com.au visit: https://ikou.com.au/pages/recalls

Betroffene Produkte

Soy-based wax candle in glass vessel with aromatherapy scent De-stress. Small size.

Additional Source Details

Field	Value
Guid › #text	dd5755f6-5fdd-4b27-a655-fb76215d4730
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/ikou-de-stress-small-candle
Pub Date	Wed, 25 Jun 2025 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/iKOU%20De-Stress%20candle.jpg?itok=SjiDPTPP

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought iKOU De-Stress Small Candle?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

RisikostufeDecorations, candles and novelties
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

📢 Warnung teilen

Alert family and friends to keep them safe. Copy this quick alert message:

🚨 SAFETY ALERT: iKOU De-Stress Small Candle

Check if your household is affected:
https://therecallfile.com/de/recalls/ikou-de-stress-small-candle/AU-dd5755f6-5fdd-4b27-a655-fb76215d4730

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