CPSCGeneral Alert

IKEA Recalls LYDA Jumbo Coffee/Tea Cups Due to Burn Hazard

Veröffentlicht: 6. Juni 2013Rückruf-ID: 13210Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The cups can break when hot liquid is poured into them, posing a burn hazard.

Produktbeschreibung & Identifikation

This recall involves IKEA's LYDA jumbo coffee/tea cups. The 20-ounce cups are four inches tall and are white with a pink rose and green leaves. Printed on the bottom of the cup is the following information: Model number 302.033.7; Supplier number 10866; the IKEA logo; the words "IKEA of Sweden Design and Quality," and "Made in Thailand."

Betroffene Produkte

LYDA jumbo cups

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2013/IKEA-Recalls-LYDA-Jumbo-Coffee-Tea-Cups
TitleIKEA Recalls LYDA Jumbo Coffee/Tea Cups Due to Burn Hazard
Images › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2013.13210.LYDA%2520CupLARGE.jpg
Images › CaptionRecalled IKEA LYDA jumbo cup
Hazards › NameThe cups can break when hot liquid is poured into them, posing a burn hazard.
Injuries › NameNo incidents of injuries have been reported in the United States. There have been 20 incidents reported worldwide, including 10 scalding injuries.
Products › NameLYDA jumbo cups
Products › TypeMugs
Products › Category I D2051
Products › Number Of Units11,000 in the United States (220,000 worldwide)
Recall I D1394
Remedies › NameConsumers should immediately stop using the recalled LYDA jumbo cups and return them to any IKEA store for a full refund.
Importers › NameIKEA North America Services LLC, of Conshohocken, Pa.
Retailers › NameIKEA stores nationwide and on the firm's website at www.ikea-usa.com from August 2012 through April 2013 for about $5.
Recall Date2013-06-06T00:00:00
DescriptionThis recall involves IKEA's LYDA jumbo coffee/tea cups. The 20-ounce cups are four inches tall and are white with a pink rose and green leaves. Printed on the bottom of the cup is the following information: Model number 302.033.7; Supplier number 10866; the IKEA logo; the words "IKEA of Sweden Design and Quality," and "Made in Thailand."
Recall Number13210
Remedy Options › OptionRefund
Consumer ContactIKEA, toll-free at (888) 966-4532 anytime or online at www.ikea-usa.com and click on the recall link on the home page.
Last Publish Date2016-04-28T00:00:00
Manufacturer Countries › CountryThailand

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought IKEA Recalls LYDA Jumbo Coffee/Tea Cups Due to Burn Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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