Hyper Products Recalls HyperJuice USB-C Battery Packs Due to Fire Hazard
Hyper Products Recalls HyperJuice USB-C Battery Packs Due to Fire Hazard
Grund für den Rückruf / Gefahr
TranslatedThe battery pack can overheat while charging, posing a fire hazard to consumers.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Hyper Products HyperJuice 130W USB-C Battery Pack and Kits. The battery packs were sold in gray and silver and have the same model number - HJ307. The battery packs measure about 3 inches wide and 7 inches long. The model number is printed on a label located at bottom of the battery pack. Item Number Product Name HJ307 HyperJuice 130W USB-C Battery Pack (gray) HJ307 HyperJuice 130W USB-C Battery Pack (silver)
Betroffene Produkte
TranslatedHyperJuice 130W USB-C Battery Packs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/Hyper-Products-Recalls-HyperJuice-USB-C-Battery-Packs-Due-to-Fire-Hazard |
| Title | Hyper Products Recalls HyperJuice USB-C Battery Packs Due to Fire Hazard |
| Images › U R L | https://www.cpsc.gov/s3fs-public/p1_16.png |
| Images › Caption | Recalled HyperJuice 130W USB-C Battery Pack in gray and silver |
| Hazards › Name | The battery pack can overheat while charging, posing a fire hazard to consumers. |
| Injuries › Name | Hyper Products has received two reports of the battery pack overheating, resulting in smoke, melting and property damage. No injuries have been reported. |
| Products › Name | HyperJuice 130W USB-C Battery Packs |
| Products › Number Of Units | About 13,700 (In addition, about 151 were sold in Canada and about 7 were sold in Mexico) |
| Recall I D | 9408 |
| Remedies › Name | Consumers should immediately stop using the recalled HyperJuice 130W USB-C Battery Packs and contact Hyper Products for a refund in the form of a www.Hypershop.com store credit for the purchase price of the product. |
| Importers › Name | Hyper Products Inc., of Fremont, California |
| Retailers › Name | B&H Photo Video stores in New York and at www.bhphotovideo.com and online at www.hypershop.com, www.indiegogo.com and www.kickstarter.com from October 2018 through April 2022 for between $122 and $158. |
| Recall Date | 2022-09-29T00:00:00 |
| Description | This recall involves Hyper Products HyperJuice 130W USB-C Battery Pack and Kits. The battery packs were sold in gray and silver and have the same model number - HJ307. The battery packs measure about 3 inches wide and 7 inches long. The model number is printed on a label located at bottom of the battery pack. Item Number Product Name HJ307 HyperJuice 130W USB-C Battery Pack (gray) HJ307 HyperJuice 130W USB-C Battery Pack (silver) |
| Recall Number | 22237 |
| Remedy Options › Option | Refund |
| Inconjunctions › 1 › U R L | https://recalls-rappels.canada.ca/en |
| Inconjunctions › 2 › U R L | http://www.profeco.gob.mx/Verificacion/alertas_nvo.asp |
| Consumer Contact | Hyper Products toll-free at 866-203-5570 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.hypershop.com/pages/notices-and-recalls or www.hypershop.com and click on "Recalls" at the bottom of the page for more information and to register. |
| Last Publish Date | 2022-09-29T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Hyper Products Recalls HyperJuice USB-C Battery Packs Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Hyper Products Recalls HyperJuice USB-C Battery Packs Due to Fire Hazard Check if your household is affected: https://therecallfile.com/de/recalls/hyper-products-recalls-hyperjuice-usb-c-battery-packs-due-to-fire-haza/CPSC-22237
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