HSN Recalls 5.4 Million Handheld Clothing Steamers Due to Serious Burn Hazard
USHSN Recalls 5.4 Million Handheld Clothing Steamers Due to Serious Burn Hazard
Grund für den Rückruf / Gefahr
TranslatedThe recalled clothing steamers can expel, spray, or leak hot water during use, posing a serious burn hazard to consumers.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Joy/JM-branded My Little Steamer and My Little Steamer Go Mini handheld clothing steamers. The steamers are handheld electrical appliances (120V, 60Hz, 900w), which use hot steam, emitted from a nozzle head to remove wrinkles from garments and other fabrics. The steamers were sold in two sizes: the standard (or deluxe) full-size My Little Steamer or the compact-size My Little Steamer Go Mini. The steamers were sold individually or in combination sets in a variety of colors, including black, white, red, purple, and teal. Recalled models have either a flat or triangular steamer head, and the name of the product is printed on the side of the unit.
Betroffene Produkte
TranslatedJoy/JM-branded My Little Steamer® and My Little Steamer® Go Mini
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/HSN-Recalls-5-4-Million-Handheld-Clothing-Steamers-Due-to-Serious-Burn-Hazard |
| Title | HSN Recalls 5.4 Million Handheld Clothing Steamers Due to Serious Burn Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/RecalledMyLittleSteamerDeluxe.png |
| Images › 1 › Caption | Recalled My Little Steamer Deluxe |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/RecalledMylittleSteamerGoMini.png |
| Images › 2 › Caption | Recalled My Little Steamer Go Mini |
| Hazards › Name | The recalled clothing steamers can expel, spray, or leak hot water during use, posing a serious burn hazard to consumers. |
| Injuries › Name | HSN has received 227 reports of hot water spraying or leaking from the steamers, including 106 reports of burn injuries. These reports include eight reports of second-degree burns and six reports of third-degree burns. |
| Products › Name | Joy/JM-branded My Little Steamer® and My Little Steamer® Go Mini |
| Products › Number Of Units | About 5.4 million (In addition, 14,300 were distributed in Canada) |
| Recall I D | 9072 |
| Remedies › Name | Consumers should immediately stop using the recalled clothing steamers and contact HSN for information about how to receive a full refund for units purchased from January 2018 to December 2020, a partial refund for units purchased from January 2015 to December 2017, or a voucher for units purchased before January 2015. |
| Importers › Name | Ingenious Designs LLC, of Ronkonkoma, N.Y. (a wholly-owned subsidiary of HSN since 1999) |
| Retailers › Name | Online at HSN.com and on the HSN television network. They were also sold in-stores nationwide, or online at various retailers, including Amazon, Target, Bed Bath & Beyond, Walmart, and Lowes from January 2002 through December 2020 for between $10 and $30 individually and between $20 and $50 in combination sets. |
| Recall Date | 2021-05-26T00:00:00 |
| Description | This recall involves Joy/JM-branded My Little Steamer and My Little Steamer Go Mini handheld clothing steamers. The steamers are handheld electrical appliances (120V, 60Hz, 900w), which use hot steam, emitted from a nozzle head to remove wrinkles from garments and other fabrics. The steamers were sold in two sizes: the standard (or deluxe) full-size My Little Steamer or the compact-size My Little Steamer Go Mini. The steamers were sold individually or in combination sets in a variety of colors, including black, white, red, purple, and teal. Recalled models have either a flat or triangular steamer head, and the name of the product is printed on the side of the unit. |
| Recall Number | 21138 |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/75605r-eng.php |
| Consumer Contact | HSN toll-free at 855-654-0942 from 9 a.m. to 9 p.m. ET Monday through Friday, or online at www.SteamerRecallSettlement.com or www.hsn.com and click on Recall Information for more information. |
| Last Publish Date | 2021-05-26T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought HSN Recalls 5.4 Million Handheld Clothing Steamers Due to Serious Burn Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: HSN Recalls 5.4 Million Handheld Clothing Steamers Due to Serious Burn Hazard Check if your household is affected: https://therecallfile.com/de/recalls/hsn-recalls-5-4-million-handheld-clothing-steamers-due-to-serious-burn/CPSC-21138
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