CPSCGeneral Alert

Hoverboard LLC Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard

Veröffentlicht: 6. Juli 2016Rückruf-ID: 16210Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

Produktbeschreibung & Identifikation

This recall involves Powerboard brand self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. Powerboard brand hoverboards model #PB-001 were sold in green, blue, black, red, white, chrome, gold chrome and pink, and can be identified by the POWERBOARD marking on the left side of the board.

Betroffene Produkte

Self-balancing scooters/hoverboards

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2016/Hoverboard-LLC-Recalls-Self-Balancing-Scooters-Hoverboards
TitleHoverboard LLC Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16210.16210a.jpg
Images › 1 › CaptionRecalled hoverboard
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16210.16210b.jpg
Images › 2 › CaptionRecalled hoverboard
Hazards › NameThe lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Injuries › NameThere have been 27 reports of the self-balancing scooters/hoverboards overheating, sparking and smoking, including one report of property damage. No injuries have been reported.
Products › NameSelf-balancing scooters/hoverboards
Products › TypePowered Scooters or Skateboards
Products › Category I D68246
Products › Number Of UnitsAbout 70,000
Recall I D7786
Remedies › NameConsumers should immediately stop using these recalled products. The firm is no longer in business. A remedy is no longer available.
Importers › NamePSDI, of Orem, Utah
Retailers › NameMall kiosks operated by Hoverboard LLC at 35 locations nationwide and online at Amazon.com and the powerboard.com from September 2015 through April 2016 for between $350 and $1,000.
Recall Date2016-07-06T00:00:00
DescriptionThis recall involves Powerboard brand self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. Powerboard brand hoverboards model #PB-001 were sold in green, blue, black, red, white, chrome, gold chrome and pink, and can be identified by the POWERBOARD marking on the left side of the board.
Distributors › NameHoverboard LLC, of Scottsdale, Ariz.
Recall Number16210
Remedy Options › OptionNo Remedy Available
Consumer ContactCPSC Hotline at 800-638-2772
Last Publish Date2016-07-06T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Hoverboard LLC Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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