Hoverboard LLC Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
Hoverboard LLC Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
Grund für den Rückruf / Gefahr
TranslatedThe lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Powerboard brand self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. Powerboard brand hoverboards model #PB-001 were sold in green, blue, black, red, white, chrome, gold chrome and pink, and can be identified by the POWERBOARD marking on the left side of the board.
Betroffene Produkte
TranslatedSelf-balancing scooters/hoverboards
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2016/Hoverboard-LLC-Recalls-Self-Balancing-Scooters-Hoverboards |
| Title | Hoverboard LLC Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16210.16210a.jpg |
| Images › 1 › Caption | Recalled hoverboard |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16210.16210b.jpg |
| Images › 2 › Caption | Recalled hoverboard |
| Hazards › Name | The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding. |
| Injuries › Name | There have been 27 reports of the self-balancing scooters/hoverboards overheating, sparking and smoking, including one report of property damage. No injuries have been reported. |
| Products › Name | Self-balancing scooters/hoverboards |
| Products › Type | Powered Scooters or Skateboards |
| Products › Category I D | 68246 |
| Products › Number Of Units | About 70,000 |
| Recall I D | 7786 |
| Remedies › Name | Consumers should immediately stop using these recalled products. The firm is no longer in business. A remedy is no longer available. |
| Importers › Name | PSDI, of Orem, Utah |
| Retailers › Name | Mall kiosks operated by Hoverboard LLC at 35 locations nationwide and online at Amazon.com and the powerboard.com from September 2015 through April 2016 for between $350 and $1,000. |
| Recall Date | 2016-07-06T00:00:00 |
| Description | This recall involves Powerboard brand self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. Powerboard brand hoverboards model #PB-001 were sold in green, blue, black, red, white, chrome, gold chrome and pink, and can be identified by the POWERBOARD marking on the left side of the board. |
| Distributors › Name | Hoverboard LLC, of Scottsdale, Ariz. |
| Recall Number | 16210 |
| Remedy Options › Option | No Remedy Available |
| Consumer Contact | CPSC Hotline at 800-638-2772 |
| Last Publish Date | 2016-07-06T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Hoverboard LLC Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Hoverboard LLC Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard Check if your household is affected: https://therecallfile.com/de/recalls/hoverboard-llc-recalls-self-balancing-scooters-hoverboards-due-to-fire/CPSC-16210
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