HON Recalls Office Chairs Due to Fall Hazard
USHON Recalls Office Chairs Due to Fall Hazard
Recalling Firm: The HON Company LLC, of Muscatine, Iowa
Grund für den Rückruf / Gefahr
TranslatedThe chair's back can break, posing fall and injury hazards to the user.
Produktbeschreibung & Identifikation
TranslatedThis recall involves HON's Gateway office chairs with model numbers HGTMM and HGV1MM and manufactured from February 2019 through February 2020. It also involves the Maxon MXMO series chairs, model numbers M-SEMO201 and M-SEMX101. The manufacturer's name, model number and manufacture date are printed on a label located on the underside of the seats. The office chairs have a black mesh see-through back and a five-star base with wheels. HON or Maxon is printed on a label underneath the seat.
Betroffene Produkte
TranslatedHON Office Chairs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/HON-Recalls-Office-Chairs-Due-to-Fall-Hazard |
| Title | HON Recalls Office Chairs Due to Fall Hazard |
| Images › U R L | https://www.cpsc.gov/s3fs-public/RecalledHONofficechair.jpg |
| Images › Caption | Recalled HON office chair |
| Hazards › Name | The chair's back can break, posing fall and injury hazards to the user. |
| Injuries › Name | HON has received reports of 11 chair backs breaking including two reports of minor injuries. |
| Products › Name | HON Office Chairs |
| Products › Number Of Units | About 13,400 |
| Recall I D | 8834 |
| Remedies › Name | Consumers should immediately stop using the recalled chairs and contact HON for a free replacement back including installation instructions. |
| Retailers › Name | HON or Maxon dealers nationwide as well as online stores including Staples.com and OfficeDepot.com from February 2019 through February 2020 for between $135 and $250. |
| Recall Date | 2020-06-17T00:00:00 |
| Description | This recall involves HON's Gateway office chairs with model numbers HGTMM and HGV1MM and manufactured from February 2019 through February 2020. It also involves the Maxon MXMO series chairs, model numbers M-SEMO201 and M-SEMX101. The manufacturer's name, model number and manufacture date are printed on a label located on the underside of the seats. The office chairs have a black mesh see-through back and a five-star base with wheels. HON or Maxon is printed on a label underneath the seat. |
| Recall Number | 20137 |
| Manufacturers › Name | The HON Company LLC, of Muscatine, Iowa |
| Remedy Options › Option | Repair |
| Consumer Contact | The HON Company at 800-833-3964 from 8 a.m. to 5 p.m. CT Monday through Friday, email at HONTeamBox@honcompany.com or online at HON.com and click on recall notice for more information. Or, for Maxon chairs, call 800-876-4274 from 8 a.m. to 5 p.m. CT Monday through Friday, email at service@maxonmail.com, or online at www.maxonfurniture.com and click on recall notice for more information. |
| Last Publish Date | 2020-06-17T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought HON Recalls Office Chairs Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Rückrufendes UnternehmenThe HON Company LLC, of Muscatine, Iowa
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🚨 SAFETY ALERT: The HON Company LLC, of Muscatine, Iowa - HON Recalls Office Chairs Due to Fall Hazard Check if your household is affected: https://therecallfile.com/de/recalls/hon-recalls-office-chairs-due-to-fall-hazard/CPSC-20137
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