Homedics Recalls Massagers Due to Fire and Burn Hazards
USHomedics Recalls Massagers Due to Fire and Burn Hazards
Grund für den Rückruf / Gefahr
TranslatedThe massagers can overheat while charging, posing fire and burn hazards.
Produktbeschreibung & Identifikation
TranslatedThis recall involves the HoMedics Therapist Select Massagers with model number HHP-715. The product has a 120 VAC, 60 HZ power cord. "HoMedics" is printed on the side of the barrel of the product. The products are black with a handle, housing and massage head attached to the end. The product has four interchangeable massage heads. Only manufacturing dates through the end of 2022 and prior are included in the recall. The manufacturing date is represented by a date code found on a sticker on the underside of the product's barrel. Date codes are a 4-digit number WWYY where WW is the sequential week of the year and YY is the last two digits of the manufacturing year. Only products with a YY of 20, 21 or 22 are subject to this recall.
Betroffene Produkte
TranslatedTherapist Select Percussion Personal Massagers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Homedics-Recalls-Massagers-Due-to-Fire-and-Burn-Hazards |
| Title | Homedics Recalls Massagers Due to Fire and Burn Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/image3_35.png |
| Images › 1 › Caption | Recalled HoMedics Therapist Select Percussion Massager HHP-715 |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/image2_18.jpg |
| Images › 2 › Caption | Recalled HoMedics Therapist Select Percussion Massager HHP-715 packaging |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/image4_21.png |
| Images › 3 › Caption | Sticker on the underside of the product barrel with model number HHP-715 and example date code of 4521 |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/image5_8.png |
| Images › 4 › Caption | Sticker on the underside of the product barrel with model number HHP-715 and WWYY date code |
| Hazards › Name | The massagers can overheat while charging, posing fire and burn hazards. |
| Injuries › Name | Homedics has received 17 reports of the massagers overheating, including one report of a burn to the consumer's thumb. |
| Products › Name | Therapist Select Percussion Personal Massagers |
| Products › Number Of Units | About 46,000 (In addition, about 41,000 were sold in Canada) |
| Recall I D | 9818 |
| Remedies › Name | Consumers should immediately stop using or charging the recalled massagers and contact Homedics for instructions to receive a full refund or a refund in the form of a credit toward any Homedics product, including a 20% bonus. |
| Importers › Name | FKA Distributing Co. LLC, d/b/a Homedics, of Commerce Township, Michigan |
| Retailers › Name | Macy's, BJ's Wholesale Club, Lowe's, JCPenney, The Home Depot and other stores nationwide and online at Homedics.com, Macys.com, BJs.com, Lowes.com, HomeDepot.com and Amazon.com from September 2020 through November 2023 for about $100. |
| Recall Date | 2024-01-04T00:00:00 |
| Description | This recall involves the HoMedics Therapist Select Massagers with model number HHP-715. The product has a 120 VAC, 60 HZ power cord. "HoMedics" is printed on the side of the barrel of the product. The products are black with a handle, housing and massage head attached to the end. The product has four interchangeable massage heads. Only manufacturing dates through the end of 2022 and prior are included in the recall. The manufacturing date is represented by a date code found on a sticker on the underside of the product's barrel. Date codes are a 4-digit number WWYY where WW is the sequential week of the year and YY is the last two digits of the manufacturing year. Only products with a YY of 20, 21 or 22 are subject to this recall. |
| Recall Number | 24076 |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/homedics-therapist-select-percussion-personal-massagers-recalled-due-fire-and-burn |
| Consumer Contact | Homedics at 800-466-3342 from 8:30 a.m. to 5 p.m. ET Monday through Friday, or online at https://recall.homedics.com/HHP-715 or www.homedics.com and click on "Recall Information" at the bottom of the page. |
| Last Publish Date | 2024-01-04T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Homedics Recalls Massagers Due to Fire and Burn Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Homedics Recalls Massagers Due to Fire and Burn Hazards Check if your household is affected: https://therecallfile.com/de/recalls/homedics-recalls-massagers-due-to-fire-and-burn-hazards/CPSC-24076
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