CPSCGeneral Alert

High-Powered Magnetic Balls Recalled Due to Ingestion Hazard; Sold Exclusively on Walmart.com through Joybuy

Veröffentlicht: 28. Dezember 2023Rückruf-ID: 24071Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The recalled 5mm magnetic ball sets do not comply with the requirements of the mandatory federal magnet regulation because the sets contain one or more magnets that fit within CPSC's small parts cylinder, and the magnets are stronger than permitted. When high-powered magnets are swallowed, the ingested magnets can attract each other, or another metal object, and become lodged in the digestive system. This can result in perforations, twisting and/or blockage of the intestines, infection, blood poisoning, and death.

Produktbeschreibung & Identifikation

This recall involves 5mm magnetic balls which are small, spherical, loose and separable neodymium rare-earth magnets with a strong magnetic flux. The 5mm diameter magnets are sold in a set of 216 multi-colored magnetic balls. The recalled Relax Magnetic Balls were sold encased in a clear, plastic case and a portable, tin storage box. The set includes a black storage bag.

Betroffene Produkte

Relax 5mm Science Kit, Large Hematite Magnets Magnetic Stones Building Blocks

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/High-Powered-Magnetic-Balls-Recalled-Due-to-Ingestion-Hazard-Sold-Exclusively-on-Walmart-com-through-Joybuy
TitleHigh-Powered Magnetic Balls Recalled Due to Ingestion Hazard; Sold Exclusively on Walmart.com through Joybuy
Images › U R Lhttps://www.cpsc.gov/s3fs-public/Relax5mm-lg-hematite_0.png
Images › CaptionRecalled Relax 5mm Science Kit, Large Hematite Magnets Magnetic Stones Building Blocks
Hazards › NameThe recalled 5mm magnetic ball sets do not comply with the requirements of the mandatory federal magnet regulation because the sets contain one or more magnets that fit within CPSC's small parts cylinder, and the magnets are stronger than permitted. When high-powered magnets are swallowed, the ingested magnets can attract each other, or another metal object, and become lodged in the digestive system. This can result in perforations, twisting and/or blockage of the intestines, infection, blood poisoning, and death.
Injuries › NameNone reported. CPSC estimates 2,400 magnet ingestions were treated in hospital emergency departments from 2017 through 2021. CPSC is aware of seven deaths involving the ingestion of hazardous magnets, including two outside of the United States.
Products › NameRelax 5mm Science Kit, Large Hematite Magnets Magnetic Stones Building Blocks
Products › Number Of UnitsAbout 4,240
Recall I D9814
Remedies › NameConsumers should stop using the recalled magnetic balls immediately, take them away from children and contact Joybuy to receive a pre-paid label to return the recalled products for a full refund. Joybuy is notifying all known purchasers directly.
Retailers › NameExclusively online at Walmart.com from February 2022 through April 2023 for between $14 and $15.
Recall Date2023-12-28T00:00:00
DescriptionThis recall involves 5mm magnetic balls which are small, spherical, loose and separable neodymium rare-earth magnets with a strong magnetic flux. The 5mm diameter magnets are sold in a set of 216 multi-colored magnetic balls. The recalled Relax Magnetic Balls were sold encased in a clear, plastic case and a portable, tin storage box. The set includes a black storage bag.
Distributors › NameShanghai Yanlei Network Technology Co. Ltd., of China, through JD E Commerce America Limited (dba Joybuy), of Irvine, California
Recall Number24071
Remedy Options › OptionRefund
Consumer ContactJoybuy Marketplace Express collect at 302-426-4543 from 9 a.m. to 5 p.m. PT, Monday through Friday, by email at oversea-service@jd.com, or online at https://www.walmart.com/seller/16214 for more information.
Last Publish Date2023-12-28T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought High-Powered Magnetic Balls Recalled Due to Ingestion Hazard; Sold Exclusively on Walmart.com through Joybuy?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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