HAPE Dinosaur Train Bucket Set
HAPE Dinosaur Train Bucket Set
Grund für den Rückruf / Gefahr
TranslatedThe product does not comply with the mandatory standards for products containing button/coin batteries . The battery packaging has not been tested as required by the mandatory safety standard and may not be child resistant. The product and included battery do not include the required warning information.
Produktbeschreibung & Identifikation
TranslatedReason / Defects: The product does not comply with the mandatory standards for products containing button/coin batteries . The battery packaging has not been tested as required by the mandatory safety standard and may not be child resistant. The product and included battery do not include the required warning information. Hazards: Risk of choking, severe internal burn injuries or death to young children if they gain access to the button/coin batteries and swallow them or place them inside their body. Severe or fatal injuries can happen in 2 hours or less. Consumers may be unaware that the product contains button/coin batteries. What to do: Consumers should stop using the set immediately and place it out of reach of children. Consumers should contact U Games Australia to arrange for a reply-paid envelope to return the set and receive either a replacement or a full refund. For more information or to arrange the replacement or refund, consumers should contact U Games Australia on 1300 998 150 or email customerservice@ugames.com.au 9:00 am to 5:00 pm Monday to Friday.
Betroffene Produkte
TranslatedHAPE Dinosaur Train Bucket Set. Item number: E3828 (or HE3828) Batch Number: P2322400795NBCN 05/2023 Note that only this batch number is affected. The batch number can be found on the packaging and product where shown. Set includes: 10 rail tracks, 6 dinosaurs, 2 scenes, 3 caves, 3 trunks, 1 lid, 1 bottom box, and 1 plastic interaction rail. The button battery does not come installed and is supplied in a plastic bag with the interaction rail.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 547907e3-edba-43eb-acda-20716bffebd1 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/hape-dinosaur-train-bucket-set |
| Pub Date | Fri, 05 Apr 2024 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Dinosaur%20Bucket.jpg?itok=OY3tMwIV |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought HAPE Dinosaur Train Bucket Set?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Risikostufe["Hazardous materials","Button batteries","Vehicle toys"]
- DistributionAustralia
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🚨 SAFETY ALERT: HAPE Dinosaur Train Bucket Set Check if your household is affected: https://therecallfile.com/de/recalls/hape-dinosaur-train-bucket-set/AU-547907e3-edba-43eb-acda-20716bffebd1
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