CPSCGeneral Alert

Handheld Massagers Recalled by Fourstar Group Due to Burn Hazard from Leaking Batteries

Name: Handheld Massagers Recalled by Fourstar Group Due to Burn Hazard from Leaking Batteries
Brand: Qingxi Shangpin Electrical Working Shop, of China (massager), Dongg...
SKU: CPSC-12707
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 13. Dezember 2011Rückruf-ID: 12707Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The massager's batteries can leak, posing a burn hazard or skin irritation to consumers.

Produktbeschreibung & Identifikation

This recall involves ladybug and bee-shaped "Massage Pet" handheld massagers. The ladybugs are red and black and the bees are yellow and black. The massagers measure 3 1/2 inches tall and 5 inches wide and were sold with two Kendal brand AA batteries. "Massage Pets" and "Dating code 1210A" are printed on the massager's hangtag along with UPC 0 49696 60453 6 for the ladybug and UPC 0 49696 60454 3 for the bee.

Betroffene Produkte

Handheld Massage Pets

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2012/Handheld-Massagers-Recalled-by-Fourstar-Group-Due-to-Burn-Hazard-from-Leaking-Batteries
Title	Handheld Massagers Recalled by Fourstar Group Due to Burn Hazard from Leaking Batteries
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2012.12707.12707a.jpg
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2012.12707.12707b.jpg
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2012.12707.12707c.jpg
Images › 3 › Caption	Front of ladybug hangtag
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2012.12707.12707d.jpg
Images › 4 › Caption	Back of ladybug hangtag
Images › 5 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2012.12707.12707e.jpg
Images › 5 › Caption	Front of bee hangtag
Images › 6 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2012.12707.12707f.jpg
Images › 6 › Caption	Back of bee hangtag
Images › 7 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2012.12707.12707g.jpg
Images › 7 › Caption	Kendal batteries sold with the product
Hazards › Name	The massager's batteries can leak, posing a burn hazard or skin irritation to consumers.
Injuries › Name	The firm has received reports from five stores of the batteries in massagers leaking. No injuries have been reported.
Products › Name	Handheld Massage Pets
Products › Type	Massagers
Products › Category I D	2038
Products › Number Of Units	About 25,500
Recall I D	1165
Remedies › Name	Consumers should immediately stop using the recalled massagers and return them to any BJ's Wholesale Club for a full refund. The firm is directly contacting consumers who purchased this product. The firm advises consumers not to touch the batteries or open the battery compartment.
Importers › Name	Fourstar Group USA Inc., of Bedford Heights, Ohio
Retailers › Name	BJ's Wholesale Clubs from September 2011 through December 2011 for about $8.
Recall Date	2011-12-13T00:00:00
Description	This recall involves ladybug and bee-shaped "Massage Pet" handheld massagers. The ladybugs are red and black and the bees are yellow and black. The massagers measure 3 1/2 inches tall and 5 inches wide and were sold with two Kendal brand AA batteries. "Massage Pets" and "Dating code 1210A" are printed on the massager's hangtag along with UPC 0 49696 60453 6 for the ladybug and UPC 0 49696 60454 3 for the bee.
Product U P Cs › 1 › U P C	049696604536
Product U P Cs › 2 › U P C	049696604543
Recall Number	12707
Manufacturers › 1 › Name	Qingxi Shangpin Electrical Working Shop, of China (massager)
Manufacturers › 2 › Name	Dongguan City Liwang Battery Co., Ltd., of China (battery)
Remedy Options › Option	Refund
Consumer Contact	For more information, contact Fourstar Group at (866) 290-6191 between 9 a.m. and 4 p.m. ET Monday through Friday or visit the firm's website at www.fsgrecall.com/massagepets.html
Last Publish Date	2015-03-19T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Handheld Massagers Recalled by Fourstar Group Due to Burn Hazard from Leaking Batteries?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

Rückrufendes UnternehmenQingxi Shangpin Electrical Working Shop, of China (massager), Dongguan City Liwang Battery Co., Ltd., of China (battery)

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Qingxi Shangpin Electrical Working Shop, of China (massager), Dongguan City Liwang Battery Co., Ltd., of China (battery) - Handheld Massagers Recalled by Fourstar Group Due to Burn Hazard from Leaking Batteries

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https://therecallfile.com/de/recalls/handheld-massagers-recalled-by-fourstar-group-due-to-burn-hazard-from/CPSC-12707

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