Haier America Recalls Top-Mount Refrigerators Due to Fire Hazard
USHaier America Recalls Top-Mount Refrigerators Due to Fire Hazard
Grund für den Rückruf / Gefahr
TranslatedAn electrical component in the refrigerator can short circuit, posing a fire hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves the Haier models HA10TG31 with 10.1 cubic foot capacity. They measure about five feet high and two feet wide. The Haier logo is affixed on the refrigerator door. Only the following models and serial numbers are included in this recall. Model and serial numbers can be found on the rating plate on the back of the refrigerator's rear panel. Model Number Serial Number Range (Any units with below two-digit XX combination after the second "BL" in the serial number, e.g., BL*********BLXX*****) HA10TG31SB HA10TG31SS HA10TG31SW XX = E9, EA, EB, EC, F1, F2, F3, F4, F5, F6, F7, F8, F9, FA, FB, FC, G1, G2, G3, G4, G5, G6, G7, G8, G9, GA
Betroffene Produkte
TranslatedHaier Top-Mount Refrigerators
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Haier-America-Recalls-Top-Mount-Refrigerators-Due-to-Fire-Hazard |
| Title | Haier America Recalls Top-Mount Refrigerators Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Picture1_64.png |
| Images › 1 › Caption | Recalled Haier 10.1 Cubic Foot Top-Mount Refrigerator |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Picture2_48.png |
| Images › 2 › Caption | Rear of the recalled Haier 10.1 Cubic Foot Top-Mount Refrigerator with the serial number on a label at the top left. |
| Hazards › Name | An electrical component in the refrigerator can short circuit, posing a fire hazard. |
| Injuries › Name | Haier America has received three reports of smoke, fire and associated property damage. No injuries have been reported. |
| Products › Name | Haier Top-Mount Refrigerators |
| Products › Number Of Units | About 137,000 |
| Recall I D | 8435 |
| Remedies › Name | Consumers should unplug and immediately stop using the recalled refrigerators and visit Haier America's website to schedule a free in-home repair or to receive a refund in the form of a $150 rebate toward the purchase of a qualified new Haier brand refrigerator. |
| Importers › Name | Haier America, of Wayne, N.J. |
| Retailers › Name | Lowes stores nationwide and independent retailers from September 2014 through September 2018 for between $400 and $500. |
| Recall Date | 2018-10-25T00:00:00 |
| Description | This recall involves the Haier models HA10TG31 with 10.1 cubic foot capacity. They measure about five feet high and two feet wide. The Haier logo is affixed on the refrigerator door. Only the following models and serial numbers are included in this recall. Model and serial numbers can be found on the rating plate on the back of the refrigerator's rear panel. Model Number Serial Number Range (Any units with below two-digit XX combination after the second "BL" in the serial number, e.g., BL*********BLXX*****) HA10TG31SB HA10TG31SS HA10TG31SW XX = E9, EA, EB, EC, F1, F2, F3, F4, F5, F6, F7, F8, F9, FA, FB, FC, G1, G2, G3, G4, G5, G6, G7, G8, G9, GA |
| Recall Number | 19015 |
| Remedy Options › Option | Repair |
| Consumer Contact | Haier America toll-free at 888-364-2989 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.haierappliances.com and click on Recall Information for more information. |
| Last Publish Date | 2018-10-25T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Haier America Recalls Top-Mount Refrigerators Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Haier America Recalls Top-Mount Refrigerators Due to Fire Hazard Check if your household is affected: https://therecallfile.com/de/recalls/haier-america-recalls-top-mount-refrigerators-due-to-fire-hazard/CPSC-19015
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