Gree Recalls 1.56 Million Dehumidifiers Due to Fire and Burn Hazards; Reports of At Least 23 Fires
USGree Recalls 1.56 Million Dehumidifiers Due to Fire and Burn Hazards; Reports of At Least 23 Fires
Recalling Firm: Gree Electric Appliances, Inc. of Zhuhai
Grund für den Rückruf / Gefahr
TranslatedThe dehumidifiers can overheat, smoke, and catch fire, posing fire and burn hazards to consumers.
Produktbeschreibung & Identifikation
TranslatedThis recall involves 42 models of dehumidifiers with brand names Kenmore, GE, SoleusAir, Norpole and Seabreeze, manufactured between January 2011 and February 2014. The recalled model numbers are listed below. Kenmore Model number Capacity 407.5353031 30-pint 407.5355031 50-pint 407.5357031 70-pint 407.5357131 70-pint GE Model number Capacity ADEH50LPQ1 50-pint ADEH50LQQ1 50-pint ADEH50LRL1 50-pint ADEL30LRQ1 30-pint ADEL50LRL1 50-pint ADEL70LRL1 70-pint ADER30LPQ1 30-pint ADER30LQQ1 30-pint ADER40LPQ1 40-pint ADER40LQQ1 40-pint ADER50LPQ1 50-pint ADER50LQQ1 50-pint ADER50LRL1 50-pint ADER50LSL1 (with date code 01/14) 50-pint ADER65LPQ1 65-pint ADER65LQQ1 65-pint ADER70LRL1 70-pint ADEW30LPQ1 30-pint ADEW30LQQ1 30-pint ADEW50LPQ1 50-pint ADEW50LQQ1 50-pint ADEW50LRL1 50-pint ADEW65LPQ1 65-pint ADEW65LQQ1 65-pint ADEW70LRL1 70-pint SoleusAir Model number Capacity GL-DEH-45F-2Q3 45-pint GL-DEH-70EIP-6L3 70-pint GL-DEH-70F-2L3 70-pint GM-DEH-30M-1Q3 30-pint GM-DEH-45-1Q3 45-pint GM-DEH-70-1L3 70-pint SG-DEH-25-4 25-pint SG-DEH-30E-1Q3 30-pint SG-DEH-45E-1Q3 45-pint SG-DEH-70E-1L3 70-pint SG-DEH-70E-2L3 70-pint Seabreeze DH470SB 70-pint Norpole NPDH30PG-1 30-pint
Betroffene Produkte
TranslatedDehumidifiers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Gree-Recalls-1-56-Million-Dehumidifiers-Due-to-Fire-and-Burn-Hazards-Reports-of-At-Least-23-Fires |
| Title | Gree Recalls 1.56 Million Dehumidifiers Due to Fire and Burn Hazards; Reports of At Least 23 Fires |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/all-ge.png |
| Images › 1 › Caption | Recalled GE Dehumidifiers: All Model Nos. |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/kenmore.png |
| Images › 2 › Caption | Recalled Kenmore Dehumidifiers: All Model Nos. |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Soleusair.png |
| Images › 3 › Caption | Recalled Soleusair Dehumidifiers: Model Nos. GM-DEH-30M-1Q3, GM-DEH-45-1Q3, GM-DEH-70-1L3, SG-DEH-30E-1Q3, SG-DEH-45E-1Q3, SG-DEH-70E-1L3 |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Soleusair-2.png |
| Images › 4 › Caption | Recalled Soleusair Dehumidifiers: Model Nos. SG-DEH-70E-2L3, GL-DEH-45F-2Q3, GL-DEH-70F-2L3 |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/Soleusair-3.png |
| Images › 5 › Caption | Recalled Soleusair Dehumidifier Model No. GL-DEH-70EIP-6L3 |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/Soleusair-4.png |
| Images › 6 › Caption | Recalled Soleusair Dehumidifier Model No. SG-DEH-25-4 |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/Seabreeze.png |
| Images › 7 › Caption | Recalled Seabreeze Dehumidifiers: Model No. DH470SB |
| Images › 8 › U R L | https://www.cpsc.gov/s3fs-public/Norpole.png |
| Images › 8 › Caption | Recalled Norpole Dehumidifier: Model No. NPDH30PG-1 |
| Hazards › Name | The dehumidifiers can overheat, smoke, and catch fire, posing fire and burn hazards to consumers. |
| Injuries › Name | Gree has received reports of at least 23 fires, 688 incidents of overheating, and $168,000 in property damage with the recalled dehumidifiers. |
| Products › Name | Dehumidifiers |
| Products › Number Of Units | About 1.56 million |
| Recall I D | 9689 |
| Remedies › Name | Consumers should immediately stop use, unplug the dehumidifiers, and contact Gree to receive a refund. |
| Retailers › Name | Home Depot, Lowe's, Menards, Sam's Club, Sears, Walmart and other stores nationwide, starting in 2011 through 2014 for between $110 and $400. |
| Recall Date | 2023-08-16T00:00:00 |
| Description | This recall involves 42 models of dehumidifiers with brand names Kenmore, GE, SoleusAir, Norpole and Seabreeze, manufactured between January 2011 and February 2014. The recalled model numbers are listed below. Kenmore Model number Capacity 407.5353031 30-pint 407.5355031 50-pint 407.5357031 70-pint 407.5357131 70-pint GE Model number Capacity ADEH50LPQ1 50-pint ADEH50LQQ1 50-pint ADEH50LRL1 50-pint ADEL30LRQ1 30-pint ADEL50LRL1 50-pint ADEL70LRL1 70-pint ADER30LPQ1 30-pint ADER30LQQ1 30-pint ADER40LPQ1 40-pint ADER40LQQ1 40-pint ADER50LPQ1 50-pint ADER50LQQ1 50-pint ADER50LRL1 50-pint ADER50LSL1 (with date code 01/14) 50-pint ADER65LPQ1 65-pint ADER65LQQ1 65-pint ADER70LRL1 70-pint ADEW30LPQ1 30-pint ADEW30LQQ1 30-pint ADEW50LPQ1 50-pint ADEW50LQQ1 50-pint ADEW50LRL1 50-pint ADEW65LPQ1 65-pint ADEW65LQQ1 65-pint ADEW70LRL1 70-pint SoleusAir Model number Capacity GL-DEH-45F-2Q3 45-pint GL-DEH-70EIP-6L3 70-pint GL-DEH-70F-2L3 70-pint GM-DEH-30M-1Q3 30-pint GM-DEH-45-1Q3 45-pint GM-DEH-70-1L3 70-pint SG-DEH-25-4 25-pint SG-DEH-30E-1Q3 30-pint SG-DEH-45E-1Q3 45-pint SG-DEH-70E-1L3 70-pint SG-DEH-70E-2L3 70-pint Seabreeze DH470SB 70-pint Norpole NPDH30PG-1 30-pint |
| Distributors › 1 › Name | GE Appliances of Louisville, KY |
| Distributors › 2 › Name | Gree USA Sales Ltd., of City of Industry, Calif. |
| Distributors › 3 › Name | IRP, of Pineville, N.C. |
| Distributors › 4 › Name | MC Appliance Corp. of Wood Dale, Ill. |
| Distributors › 5 › Name | MJC America Ltd. dba Soleus International Inc., of Walnut, Calif. |
| Recall Number | 23262 |
| Manufacturers › Name | Gree Electric Appliances, Inc. of Zhuhai |
| Remedy Options › Option | Refund |
| Consumer Contact | Visit https://global.gree.com/usa/channels/840.html to sign up for the waitlist. You will be contacted in 6-8 weeks with information on how to register for the recall. |
| Last Publish Date | 2023-08-17T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Gree Recalls 1.56 Million Dehumidifiers Due to Fire and Burn Hazards; Reports of At Least 23 Fires?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Gree Electric Appliances, Inc. of Zhuhai - Gree Recalls 1.56 Million Dehumidifiers Due to Fire and Burn Hazards; Reports of At Least 23 Fires Check if your household is affected: https://therecallfile.com/de/recalls/gree-recalls-1-56-million-dehumidifiers-due-to-fire-and-burn-hazards-r/CPSC-23262
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