Gramr Recalls Brushed Gold Tea Kettles Due to Burn Hazard (Recall Alert)
USGramr Recalls Brushed Gold Tea Kettles Due to Burn Hazard (Recall Alert)
Grund für den Rückruf / Gefahr
TranslatedThe kettles can expel hot water and/or excessive steam during use, posing a burn hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves the stainless-steel tea kettle with a brushed gold finish that was included in the winter CAUSEBOX subscription box along with five other items. The kettle measures about 5.5 inches in diameter, and 8 inches from the bottom of the kettle to the top of the handle. "Rose & Fitzgerald" is stamped on the bottom of the kettle.
Betroffene Produkte
TranslatedBrushed Gold Tea Kettles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Gramr-Recalls-Brushed-Gold-Tea-Kettles-Due-to-Burn-Hazard-Recall-Alert |
| Title | Gramr Recalls Brushed Gold Tea Kettles Due to Burn Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Picture1_120.png |
| Images › 1 › Caption | Recalled Brushed Gold Kettle |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Picture2_98.png |
| Images › 2 › Caption | Recalled Kettle Base |
| Hazards › Name | The kettles can expel hot water and/or excessive steam during use, posing a burn hazard. |
| Injuries › Name | Gramr has received 122 reports of the kettles expelling hot water and/or steam, including 18 reports of minor burn injuries. |
| Products › Name | Brushed Gold Tea Kettles |
| Products › Number Of Units | About 92,135 (In addition, about 12,865 units in Canada) |
| Recall I D | 9087 |
| Remedies › Name | Consumers should immediately stop using the kettles and contact Gramr for a credit towards the purchase of another product or a refund. Gramr is contacting all known purchasers directly. |
| Importers › Name | Gramr Inc., d/b/a CAUSEBOX (On May 18, 2021, Gramr, Inc. changed its d/b/a name from CAUSEBOX to Alltrue) |
| Retailers › Name | Online at www.causebox.com in 2021 "Winter Box" seasonal assortments from November 2020 through April 2021 for between $50 and $55 (exclusive of promotional discounts). The kettle was also sold separately online at www.roseandfitzgerald.com from December 2020 through February 2021 for about $100. |
| Recall Date | 2021-06-24T00:00:00 |
| Description | This recall involves the stainless-steel tea kettle with a brushed gold finish that was included in the winter CAUSEBOX subscription box along with five other items. The kettle measures about 5.5 inches in diameter, and 8 inches from the bottom of the kettle to the top of the handle. "Rose & Fitzgerald" is stamped on the bottom of the kettle. |
| Recall Number | 21756 |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/75861r-eng.php |
| Consumer Contact | Gramr toll-free at 866-512-2152 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.causebox.com and click on "Safety Notices" for more information. |
| Last Publish Date | 2021-06-24T00:00:00 |
| Manufacturer Countries › Country | India |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Gramr Recalls Brushed Gold Tea Kettles Due to Burn Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Gramr Recalls Brushed Gold Tea Kettles Due to Burn Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/de/recalls/gramr-recalls-brushed-gold-tea-kettles-due-to-burn-hazard-recall-alert/CPSC-21756
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