CPSCGeneral Alert

Goodman Recalls Air Handlers Due to Electrical Shock Hazard

Veröffentlicht: 2. März 2017Rückruf-ID: 17103Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The pull-out disconnects may not disable power to the air handler, posing an electrical shock hazard to individuals servicing the units.

Produktbeschreibung & Identifikation

This recall involves Goodman air handler models AWUF and ACNF (A = Air Handler; W = Wall Mount; C = Ceiling Mount; U = Unpainted; N = Uncased; F = Flowrater). The recalled air handlers are most often installed in apartment and condominium units and are used with heating and cooling systems to provide climate control. The AWUF model units are wall mounted, while ACNF model units are ceiling mounted. The recalled air handlers have serial numbers beginning with 1511, 1512, or 1601 through 1610. The serial number is located on the label found by removing the wall panel (for AWUF units) or ceiling panel (for ACNF units).

Betroffene Produkte

Air handlers

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2017/Goodman-Recalls-Air-Handlers
TitleGoodman Recalls Air Handlers Due to Electrical Shock Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Ex_3%28e%29_AWUF_color.jpg
Images › 1 › CaptionRecalled AWUF air handler unit
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Ex_3%28f%29_ACNF-color.jpg
Images › 2 › CaptionRecalled ACNF air handler unit
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Goodman model and serial numbers.JPG
Images › 3 › CaptionModel and serial numbers can be found by removing the wall or ceiling panel
Hazards › NameThe pull-out disconnects may not disable power to the air handler, posing an electrical shock hazard to individuals servicing the units.
Injuries › NameGoodman has received reports involving six units at two locations of the air handlers remaining powered when the disconnect handles were removed. No injuries have been reported.
Products › NameAir handlers
Products › Number Of UnitsAbout 210,000 (in addition, 20 were sold in Canada)
Recall I D7993
Remedies › NameConsumers should immediately contact Goodman for a free inspection and free repair. Goodman is contacting all known commercial owners directly.
Retailers › NameGoodman heating and cooling equipment dealers nationwide from November 2015 through October 2016 for between $300 and $600 per unit. Apartment complexes, townhouse and condominium associations and individuals then generally purchased a bundled product including the unit, the installation and ancillary parts and supplies.
Recall Date2017-03-02T00:00:00
DescriptionThis recall involves Goodman air handler models AWUF and ACNF (A = Air Handler; W = Wall Mount; C = Ceiling Mount; U = Unpainted; N = Uncased; F = Flowrater). The recalled air handlers are most often installed in apartment and condominium units and are used with heating and cooling systems to provide climate control. The AWUF model units are wall mounted, while ACNF model units are ceiling mounted. The recalled air handlers have serial numbers beginning with 1511, 1512, or 1601 through 1610. The serial number is located on the label found by removing the wall panel (for AWUF units) or ceiling panel (for ACNF units).
Recall Number17103
Manufacturers › 1 › NameGoodman Company L.P., of Fayetteville, Tenn.
Manufacturers › 2 › NameGoodman Manufacturing Company L.P., of Houston, Texas
Remedy Options › OptionRepair
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/62436r-eng.php
Consumer ContactGoodman toll-free at 888-386-2075 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.goodmanmfg.com and click on "Air Handler Product Recall" at the top of the page for more information.
Last Publish Date2017-03-02T00:00:00
Manufacturer Countries › CountryUnited States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Goodman Recalls Air Handlers Due to Electrical Shock Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenGoodman Company L.P., of Fayetteville, Tenn., Goodman Manufacturing Company L.P., of Houston, Texas
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Goodman Company L.P., of Fayetteville, Tenn., Goodman Manufacturing Company L.P., of Houston, Texas - Goodman Recalls Air Handlers Due to Electrical Shock Hazard

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https://therecallfile.com/de/recalls/goodman-recalls-air-handlers-due-to-electrical-shock-hazard/CPSC-17103
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