CPSCGeneral Alert

Goodman Manufacturing Company Recalls Evaporator Coil Drain Pans Installed with Condensing Gas Furnaces Due to Fire Hazard

Veröffentlicht: 18. November 2021Rückruf-ID: 22021Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The molded plastic drain pan located at the bottom of the evaporator coil, when installed with a residential condensing gas furnace in an up-flow configuration, can overheat, melt, and deform, posing a fire hazard.

Produktbeschreibung & Identifikation

This recall involves evaporator coil drain pans paired with residential condensing gas furnaces that are installed in a vertical, or "up-flow," configuration. Furnaces in this configuration that were installed or repaired with a new evaporator coil drain pan between January 2019 and November 2021 are affected by this recall. Only evaporator drain pans with serial numbers with prefixes ranging from 1901 through 2101 are covered by this recall. The evaporator coil, which sits atop the vertically installed furnace, will either be cased or uncased. The evaporator coil's serial number is displayed on a label attached to both cased and uncased models. For cased evaporator coils, the serial number is on the label attached to the coil case. For uncased units, the serial number is on a label attached to the front of the coil. It may be necessary to determine the brand and model number of your existing furnace in order to provide the correct repair kit. In most instances, the furnace brand and model number can be found on your furnace on the "Energy Guide" label. For all other instances, please refer to the instructions on Goodman's model verification tool at: www.recallrtr.com/drainpan The model number of the outdoor condenser your furnace is paired with may also be required. The model number can be found on a label attached to the outdoor condenser.

Betroffene Produkte

Evaporator coil drain pans installed with residential condensing gas furnaces in an up-flow configuration

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2022/Goodman-Manufacturing-Company-Recalls-Evaporator-Coil-Drain-Pans-Installed-with-Condensing-Gas-Furnaces-Due-to-Fire-Hazard
TitleGoodman Manufacturing Company Recalls Evaporator Coil Drain Pans Installed with Condensing Gas Furnaces Due to Fire Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/pic11_2.png
Images › 1 › CaptionFurnace configuration for recalled evaporator coil drain pans
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/pic22_0.png
Images › 2 › CaptionRecalled evaporator coil drain pans installed with condensing gas furnaces
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/pic33.png
Images › 3 › CaptionLocation of label showing serial number on cased evaporator coils
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/pic44.png
Images › 4 › CaptionLocation of label showing serial number on uncased evaporator coils
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/pic55.png
Images › 5 › CaptionLocation of Energy Guide label showing furnace brand and model number
Images › 6 › U R Lhttps://www.cpsc.gov/s3fs-public/pic66.png
Images › 6 › CaptionLocation of model number on outdoor condenser
Hazards › NameThe molded plastic drain pan located at the bottom of the evaporator coil, when installed with a residential condensing gas furnace in an up-flow configuration, can overheat, melt, and deform, posing a fire hazard.
Injuries › NameGoodman has received 23 reports of fire involving the evaporator coil drain pans. These incidents have resulted in significant fire and smoke damage to residences. No injuries were reported.
Products › NameEvaporator coil drain pans installed with residential condensing gas furnaces in an up-flow configuration
Products › Number Of UnitsAbout 298,300 (In addition, about 44,000 in Canada)
Recall I D9177
Remedies › NameContact Goodman Manufacturing Company to register for the free repair. Visit Goodman's recall website to use a model verification tool for evaporator coil, furnace, and outdoor condenser. The tool provides step-by-step instructions to determine if your gas furnace system is subject to this recall. Goodman will also assist consumers in gathering information on their units including the drain pan serial number, the furnace model number and brand name, and the model number for the outdoor system.
Retailers › NameHeating and cooling equipment independent dealers nationwide from January 2019 through November 2021 for between $200 and $1200 per unit (drain pan paired with evaporator coil). Consumers may have purchased a bundled product including the coil, furnace, installation, and ancillary parts and supplies, or may have purchased the evaporator coil drain pan separately as a replacement product.
Recall Date2021-11-18T00:00:00
DescriptionThis recall involves evaporator coil drain pans paired with residential condensing gas furnaces that are installed in a vertical, or "up-flow," configuration. Furnaces in this configuration that were installed or repaired with a new evaporator coil drain pan between January 2019 and November 2021 are affected by this recall. Only evaporator drain pans with serial numbers with prefixes ranging from 1901 through 2101 are covered by this recall. The evaporator coil, which sits atop the vertically installed furnace, will either be cased or uncased. The evaporator coil's serial number is displayed on a label attached to both cased and uncased models. For cased evaporator coils, the serial number is on the label attached to the coil case. For uncased units, the serial number is on a label attached to the front of the coil. It may be necessary to determine the brand and model number of your existing furnace in order to provide the correct repair kit. In most instances, the furnace brand and model number can be found on your furnace on the "Energy Guide" label. For all other instances, please refer to the instructions on Goodman's model verification tool at: www.recallrtr.com/drainpan The model number of the outdoor condenser your furnace is paired with may also be required. The model number can be found on a label attached to the outdoor condenser.
Recall Number22021
Manufacturers › NameGoodman Manufacturing Company L.P., of Houston, Texas (evaporator coils)
Remedy Options › OptionRepair
Inconjunctions › U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/goodman-recalls-evaporator-coil-drain-pans-due-fire-hazard
Consumer ContactGoodman Manufacturing Company toll-free at 888-520-0579 from 7 a.m. to 6 p.m. CT, Monday through Friday or online at www.recallrtr.com/drainpan or https://www.goodmanmfg.com and click on "PRODUCT RECALL" for more information.
Last Publish Date2021-11-18T00:00:00
Manufacturer Countries › CountryUnited States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Goodman Manufacturing Company Recalls Evaporator Coil Drain Pans Installed with Condensing Gas Furnaces Due to Fire H...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenGoodman Manufacturing Company L.P., of Houston, Texas (evaporator coils)
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Goodman Manufacturing Company L.P., of Houston, Texas (evaporator coils) - Goodman Manufacturing Company Recalls Evaporator Coil Drain Pans Installed with Condensing Gas Furnaces Due to Fire Hazard

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