CPSCGeneral Alert

Goodman Company Expands Recall of Air Conditioning and Heating Units Due to Burn and Fire Hazards

Veröffentlicht: 17. Februar 2016Rückruf-ID: 16102Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The power cords on the air conditioning and heating units can overheat, posing burn and fire hazards.

Produktbeschreibung & Identifikation

This recall involves Amana, Century, Comfort-Aire, Goodman and York International-branded Packaged Terminal Air Conditioners and Heat Pumps (PTAC), and Amana-branded Room Air Conditioners (RAC). The units are rated 230/208 volt, 3.5 kW and are most often installed through the walls of hotels, motels, apartment buildings and commercial spaces to provide room climate control. The RAC units are installed through the walls or windows of the same types of properties. The recalled units are beige and have serial numbers ranging from 0701009633 through 0804272329. The brand name is located on the unit's front cover. The serial number is located on the label found by lifting the front cover of PTAC units or the grille of RAC units. Additionally, any PTAC and RAC units that have a beige power cord labeled with a four-digit date code in the MMYY format and ending in 06 or 07, or ranging from 0108 through 1808 are included in this recall.

Betroffene Produkte

Packaged Terminal Air Conditioner/Heat Pumps (PTAC) and Room Air Conditioners (RAC)

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2016/Goodman-Company-Expands-Recall-of-Air-Conditioning-and-Heating-Units
TitleGoodman Company Expands Recall of Air Conditioning and Heating Units Due to Burn and Fire Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16102.RecalledPTACunit.jpg
Images › 1 › CaptionRecalled PTAC unit
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16102.RecalledRACUnit.jpg
Images › 2 › CaptionRecalled RAC unit
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16102.ModelandSerialNumbersonFro.jpg
Images › 3 › CaptionModel and serial numbers can be found by lifting the unit’s front cover.
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16102.FullSizeRenderB.JPG
Images › 4 › CaptionRecalled Power Cord
Hazards › NameThe power cords on the air conditioning and heating units can overheat, posing burn and fire hazards.
Injuries › NameGoodman has received approximately 10 reports of PTACs catching on fire, including four involving property damage.
Products › NamePackaged Terminal Air Conditioner/Heat Pumps (PTAC) and Room Air Conditioners (RAC)
Products › TypeHeating and Ventilation and Air Conditioning
Products › Category I D67896
Products › Number Of UnitsAbout 5,300 (In addition, about 233,500 PTAC units were recalledin August 2014.)
Recall I D6656
Remedies › NameConsumers should immediately stop using and unplug the air conditioning and heating units and call the number listed for your brand or go to www.amana-ptac.com to request a free replacement power cord. Non-commercial owners will receive free installation of the power cord and inspection of the PTAC control board for damages. If the control board has been damaged by the recalled power cord, non-commercial owners will also receive a free installation of a replacement control board. Commercial owners are being contacted directly and will install the power cord and inspect the control board. If the control board has been damaged by the recalled power cord, Goodman will provide a new control board for commercial owners to install. Recalled RAC units do not have a control board.
Retailers › NameGoodman and heating and cooling equipment dealers nationwide from January 2007 through June 2008 for between $700 and $1,000.
Recall Date2016-02-17T00:00:00
DescriptionThis recall involves Amana, Century, Comfort-Aire, Goodman and York International-branded Packaged Terminal Air Conditioners and Heat Pumps (PTAC), and Amana-branded Room Air Conditioners (RAC). The units are rated 230/208 volt, 3.5 kW and are most often installed through the walls of hotels, motels, apartment buildings and commercial spaces to provide room climate control. The RAC units are installed through the walls or windows of the same types of properties. The recalled units are beige and have serial numbers ranging from 0701009633 through 0804272329. The brand name is located on the unit's front cover. The serial number is located on the label found by lifting the front cover of PTAC units or the grille of RAC units. Additionally, any PTAC and RAC units that have a beige power cord labeled with a four-digit date code in the MMYY format and ending in 06 or 07, or ranging from 0108 through 1808 are included in this recall.
Recall Number16102
Manufacturers › NameGoodman Company, L.P. of Houston, Texas
Remedy Options › OptionRepair
Consumer ContactFor Amana, Goodman and York International-branded units call 800-366-0339 from 8 a.m. to 5 p.m. CT Monday through Friday. For Comfort-Aire and Century-branded units call toll-free at 877-442-4482 from 8 a.m. to 5 p.m. ET Monday through Friday. For all products, go to www.amana-ptac.com and click on Recall Info at the bottom right corner of the page for more information.
Last Publish Date2016-02-24T00:00:00
Manufacturer Countries › CountryUnited States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Goodman Company Expands Recall of Air Conditioning and Heating Units Due to Burn and Fire Hazards?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenGoodman Company, L.P. of Houston, Texas
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Goodman Company, L.P. of Houston, Texas - Goodman Company Expands Recall of Air Conditioning and Heating Units Due to Burn and Fire Hazards

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https://therecallfile.com/de/recalls/goodman-company-expands-recall-of-air-conditioning-and-heating-units-d/CPSC-16102
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