Goal Zero Recalls Solar Series Combiner Cables for Solar Panels Due to Fire Hazard
USGoal Zero Recalls Solar Series Combiner Cables for Solar Panels Due to Fire Hazard
Grund für den Rückruf / Gefahr
TranslatedThe recalled combiner cables can malfunction when used with Nomad-series solar panels, posing a fire hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves model number 98715 Goal Zero 4x HPP to 1x HPP+ Solar Series Combiner, a cable for chaining multiple solar panels in series into one output for charging a battery. The combiner cable is a black plastic cable with four high power port (HPP) connectors on one end and one HPP on the other end. The portable panels fold out and are set up by consumers. They are designed for camping and other applications.
Betroffene Produkte
TranslatedGoal Zero Solar Series Combiner Cables for Solar Panels
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/Goal-Zero-Recalls-Solar-Series-Combiner-Cables-for-Solar-Panels-Due-to-Fire-Hazard |
| Title | Goal Zero Recalls Solar Series Combiner Cables for Solar Panels Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Goal-Zero-1.png |
| Images › 1 › Caption | Recalled Goal Zero Solar Series Combiner Cables for Solar Panels |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Goal-Zero-2.png |
| Images › 2 › Caption | The recalled Goal Zero Solar Series Combiner cable may have been sold with Goal Zero Nomad Solar Panels or Goal Zero Yeti PRO 4000 |
| Hazards › Name | The recalled combiner cables can malfunction when used with Nomad-series solar panels, posing a fire hazard. |
| Injuries › Name | The firm has received two reports of fires involving property damage. No injuries have been reported. |
| Products › Name | Goal Zero Solar Series Combiner Cables for Solar Panels |
| Products › Number Of Units | About 530 |
| Recall I D | 10181 |
| Remedies › Name | Consumers should immediately stop using the recalled products and contact Goal Zero to receive a refund of the purchase price in the original form of payment for the recalled Series Combiners. Consumers should register for a refund on the firm's website and then discard the recalled product in the trash in accordance with any local and state ordinances. |
| Importers › Name | Goal Zero LLC, of Draper, Utah |
| Retailers › Name | Online at www.goalzero.com and other websites from October 2023 through September 2024 for about $70 when sold separately and when sold as part of a kit. |
| Recall Date | 2025-02-27T00:00:00 |
| Description | This recall involves model number 98715 Goal Zero 4x HPP to 1x HPP+ Solar Series Combiner, a cable for chaining multiple solar panels in series into one output for charging a battery. The combiner cable is a black plastic cable with four high power port (HPP) connectors on one end and one HPP on the other end. The portable panels fold out and are set up by consumers. They are designed for camping and other applications. |
| Recall Number | 25159 |
| Remedy Options › Option | Refund |
| Consumer Contact | Goal Zero LLC toll-free at 888-794-6250 from 9 a.m. to 5 p.m. MT, Monday through Friday, email at support@goalzero.com, or online at https://goalzero.com/pages/notices-recalls or www.goalzero.com and click on "Notices/Recalls" at the bottom of the page. |
| Last Publish Date | 2025-02-27T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Goal Zero Recalls Solar Series Combiner Cables for Solar Panels Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Goal Zero Recalls Solar Series Combiner Cables for Solar Panels Due to Fire Hazard Check if your household is affected: https://therecallfile.com/de/recalls/goal-zero-recalls-solar-series-combiner-cables-for-solar-panels-due-to/CPSC-25159
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