Giant Bicycle Recalls XtC Bicycles and Seatposts Due to Fall Hazard
USGiant Bicycle Recalls XtC Bicycles and Seatposts Due to Fall Hazard
Recalling Firm: Giant Manufacturing Co. Ltd., of Taiwan
Grund für den Rückruf / Gefahr
TranslatedThe bicycle seatposts on the affected bicycles and the after-market seatposts can crack, posing a fall hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall includes 2013 model year Giant XtC Advanced SL 29er 0 and 29er 1 series bicycles and 27.2 mm carbon fiber seatposts sold separately. The SL 29er 0 model bicycle is white, black and blue. The SL 29er 1 model is white, black and red. The letters "XTC" appear on the down tube of the frame on both bicycles. The name "Giant" and "Contact SLR" appear on the 27.2 mm carbon fiber seatposts.
Betroffene Produkte
TranslatedGiant brand bicycles and carbon seatposts
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2013/Giant-Bicycle-Recalls-XtC-Bicycles-and-Seatposts |
| Title | Giant Bicycle Recalls XtC Bicycles and Seatposts Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2013.13261.SL29erLARGE.jpg |
| Images › 1 › Caption | Recalled 2013 XTC Advanced SL 29er 0 |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2013.13261.SL29er1LARGE.jpg |
| Images › 2 › Caption | 2013 Giant XTC Advanced SL 29er 1 |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2013.13261.GiantSeatpostLARGE.jpg |
| Images › 3 › Caption | 2013 Giant Contact SLR seatpost |
| Hazards › Name | The bicycle seatposts on the affected bicycles and the after-market seatposts can crack, posing a fall hazard. |
| Injuries › Name | Giant Bicycles received five reports of the bicycle seatposts breaking. No injuries have been reported. |
| Products › Name | Giant brand bicycles and carbon seatposts |
| Products › Type | Bicycles and Bicycle Accessories |
| Products › Category I D | 68242 |
| Products › Number Of Units | About 200 |
| Recall I D | 1438 |
| Remedies › Name | Consumer should immediately stop using the recalled bicycles and seatposts and contact a Giant Bicycle dealer for a free replacement seatpost. |
| Retailers › Name | Bicycle stores nationwide between November 2012 and May 2013 for between $4,300 and $7,700 for the bicycles and $200 for the seatpost sold separately |
| Recall Date | 2013-08-08T00:00:00 |
| Description | This recall includes 2013 model year Giant XtC Advanced SL 29er 0 and 29er 1 series bicycles and 27.2 mm carbon fiber seatposts sold separately. The SL 29er 0 model bicycle is white, black and blue. The SL 29er 1 model is white, black and red. The letters "XTC" appear on the down tube of the frame on both bicycles. The name "Giant" and "Contact SLR" appear on the 27.2 mm carbon fiber seatposts. |
| Distributors › Name | Giant Bicycles Inc. of Newbury Park, Calif. |
| Recall Number | 13261 |
| Manufacturers › Name | Giant Manufacturing Co. Ltd., of Taiwan |
| Remedy Options › Option | Replace |
| Consumer Contact | Giant Bicycle Inc., toll-free at (866) 458-2555 from 9 a.m. to 4 p.m. PT Monday through Friday or online at www.giant-bicycles.com-en-us/ and click on Recall Information at the bottom of the page for more information. |
| Last Publish Date | 2015-01-28T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Giant Bicycle Recalls XtC Bicycles and Seatposts Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Rückrufendes UnternehmenGiant Manufacturing Co. Ltd., of Taiwan
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🚨 SAFETY ALERT: Giant Manufacturing Co. Ltd., of Taiwan - Giant Bicycle Recalls XtC Bicycles and Seatposts Due to Fall Hazard Check if your household is affected: https://therecallfile.com/de/recalls/giant-bicycle-recalls-xtc-bicycles-and-seatposts-due-to-fall-hazard/CPSC-13261
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