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General Motors, LLC - Adaptive Cruise Control May Not Activate Brakes

Veröffentlicht: 16. Januar 2025Rückruf-ID: 25V012000Kategorie: Fahrzeuge & AutomobileLand: Vereinigte Staaten
US
Vehicle RecallNHTSAUSUS

General Motors, LLC - Adaptive Cruise Control May Not Activate Brakes

Recalling Firm: General Motors, LLC

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

A vehicle that does not automatically brake as expected increases the risk of a crash.

Produktbeschreibung & Identifikation

General Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.

Betroffene Produkte

Adaptive Cruise Control May Not Activate Brakes

Additional Source Details

FieldValue
SubjectAdaptive Cruise Control May Not Activate Brakes
Nhtsa id25V012000
ComponentFORWARD COLLISION AVOIDANCE
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=25V012000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveNo
ManufacturerGeneral Motors, LLC
Defect summaryGeneral Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.
Completion rate95.74
Corrective actionDealers will update the software calibration in the brake system control module, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242481530.
Consequence summaryA vehicle that does not automatically brake as expected increases the risk of a crash.
Mfr campaign numberN242481530
Potentially affected2890
Report received date2025-01-16T00:00:00.000
Fire risk when parkedNo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought General Motors, LLC - Adaptive Cruise Control May Not Activate Brakes?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenGeneral Motors, LLC
  • RisikostufeFORWARD COLLISION AVOIDANCE
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: General Motors, LLC - General Motors, LLC - Adaptive Cruise Control May Not Activate Brakes

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https://therecallfile.com/de/recalls/general-motors-llc-adaptive-cruise-control-may-not-activate-brakes/NHTSA-25V012000
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