GEM WAEV LLC - The Wheel May Separate From The Ball Joint
USGEM WAEV LLC - The Wheel May Separate From The Ball Joint
Recalling Firm: GEM WAEV LLC
Grund für den Rückruf / Gefahr
TranslatedBall joint separation can cause a loss of steering control, increasing the risk of a crash.
Produktbeschreibung & Identifikation
TranslatedGEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
Betroffene Produkte
TranslatedThe Wheel May Separate From The Ball Joint
Additional Source Details
| Field | Value |
|---|---|
| Subject | The Wheel May Separate From The Ball Joint |
| Nhtsa id | 25V380000 |
| Component | SUSPENSION |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25V380000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | GEM WAEV LLC |
| Defect summary | GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel. |
| Completion rate | 11.53 |
| Corrective action | Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971. |
| Consequence summary | Ball joint separation can cause a loss of steering control, increasing the risk of a crash. |
| Potentially affected | 5353 |
| Report received date | 2025-06-23T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought GEM WAEV LLC - The Wheel May Separate From The Ball Joint?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Rückrufendes UnternehmenGEM WAEV LLC
- RisikostufeSUSPENSION
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🚨 SAFETY ALERT: GEM WAEV LLC - GEM WAEV LLC - The Wheel May Separate From The Ball Joint Check if your household is affected: https://therecallfile.com/de/recalls/gem-waev-llc-the-wheel-may-separate-from-the-ball-joint/NHTSA-25V380000
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