CPSCGeneral Alert

GE Recalls Air Conditioning and Heating Units Due to Risk of Fire

Veröffentlicht: 3. November 2015Rückruf-ID: 16025Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

Moisture from outdoor air can accumulate near the unit's heater when the unit is operated with the vent door continuously open. This, along with two shorted electrical components, can create an electrical ground path and arcing, posing a risk of fire.

Produktbeschreibung & Identifikation

This recall involves GE Zoneline Packaged Terminal Air Conditioners (PTAC) and heating units with listed serial numbers. These units are most often used in hotels, apartment buildings and commercial spaces. The GE logo is affixed to the control panel door. Units with the following models and serial numbers are included in this recall: Brand Model Prefix Serial Number (Begins with) GE AZ40E09E AZ41E07E AZ41E09E AZ41E12E AZ41E15E AZ61H07E AZ61H09E AZ61H12E AZ61H15E AT, AV, AZ, DT, DV, DZ, FT, FV, FZ, GS, GT, GV, GZ, HT, HV, HZ, LT, LV, LZ, MT, MV, MZ, RT, RV, RZ, ST, SV, SZ, TT, TV, TZ, VS, VT, VV, VZ, ZS, ZT, ZV, ZZ The model and serial numbers are printed on the rating plate that can be seen after removing the front panel.

Betroffene Produkte

GE Zoneline® Air Conditioners and Heating Units

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2016/GE-Recalls-GE-Air-Conditioning-and-Heating-Units
TitleGE Recalls Air Conditioning and Heating Units Due to Risk of Fire
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16025.GE%2520Zoneline%2520AC-Heating%2520Units.png
Images › 1 › CaptionGE Zoneline® Air Conditioners and Heating Units
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16025.GE%2520Zoneline%2520front%2520panel%2520removed.jpg
Images › 2 › CaptionGE Zoneline with front panel removed
Hazards › NameMoisture from outdoor air can accumulate near the unit's heater when the unit is operated with the vent door continuously open. This, along with two shorted electrical components, can create an electrical ground path and arcing, posing a risk of fire.
Injuries › NameGE has received three reports involving smoke and/or fire associated with the unit's heater resulting in about $30,000 of property damage. No injuries have been reported.
Products › NameGE Zoneline® Air Conditioners and Heating Units
Products › TypeAir Conditioners
Products › Category I D67897
Products › Number Of UnitsAbout 33,500
Recall I D6561
Remedies › NameConsumers should contact GE to schedule a free repair. Do not operate the PTAC unit with the external vent open while awaiting a free repair. Property maintenance personnel should remove the unit's front panel and locate the vent door control lever at the left side of the Zoneline unit to ensure the lever is in the closed position.
Importers › NameGE Appliances, of Louisville, KY
Retailers › NameGE authorized representatives and HVAC distributors nationwide from January 2010 through December 2013 for between $1,000 and $1,200.
Recall Date2015-11-03T00:00:00
DescriptionThis recall involves GE Zoneline Packaged Terminal Air Conditioners (PTAC) and heating units with listed serial numbers. These units are most often used in hotels, apartment buildings and commercial spaces. The GE logo is affixed to the control panel door. Units with the following models and serial numbers are included in this recall: Brand Model Prefix Serial Number (Begins with) GE AZ40E09E AZ41E07E AZ41E09E AZ41E12E AZ41E15E AZ61H07E AZ61H09E AZ61H12E AZ61H15E AT, AV, AZ, DT, DV, DZ, FT, FV, FZ, GS, GT, GV, GZ, HT, HV, HZ, LT, LV, LZ, MT, MV, MZ, RT, RV, RZ, ST, SV, SZ, TT, TV, TZ, VS, VT, VV, VZ, ZS, ZT, ZV, ZZ The model and serial numbers are printed on the rating plate that can be seen after removing the front panel.
Recall Number16025
Remedy Options › OptionRepair
Consumer ContactGE toll free at 866-723-2697 from 8 a.m. to 5 p.m. ET Monday through Friday, online at www.geappliances.com/products/recall or www.geappliances.com and click the Recall Information tab for more information.
Last Publish Date2015-11-03T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought GE Recalls Air Conditioning and Heating Units Due to Risk of Fire?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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