GE Lighting Recalls LED Tube Lamps Due to Shock and Electrocution Hazards; Sold Exclusively at Lowe's Stores
USGE Lighting Recalls LED Tube Lamps Due to Shock and Electrocution Hazards; Sold Exclusively at Lowe's Stores
Grund für den Rückruf / Gefahr
TranslatedThe pins on one end of the lamp can be energized during installation/removal, posing electric shock and electrocution hazards.
Produktbeschreibung & Identifikation
TranslatedThis recall involves GE Lighting's 31243 LED13T8U840 LED two pack tube lamps. These units are most often used in garages, basements, workshops and utility rooms. The GE logo and model information are printed on a label near the tube's base. Brand Model Product Code and Description GE Lighting 31243 LED13T8U840/2PKL
Betroffene Produkte
TranslatedCool White Universal T8/T12 LED tube lamps
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/GE-Lighting-Recalls-LED-Tube-Lamps-Due-to-Shock-and-Electrocution-Hazards-Sold-Exclusively-at-Lowes-Stores |
| Title | GE Lighting Recalls LED Tube Lamps Due to Shock and Electrocution Hazards; Sold Exclusively at Lowe's Stores |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1030_1.png |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/1030_2.png |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/1030_3.png |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/1030_4.png |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/1030_5.png |
| Hazards › Name | The pins on one end of the lamp can be energized during installation/removal, posing electric shock and electrocution hazards. |
| Injuries › Name | None reported |
| Products › Name | Cool White Universal T8/T12 LED tube lamps |
| Products › Number Of Units | About 46,000 packages of two tube lamps (92,000 individual lamps) |
| Recall I D | 8339 |
| Remedies › Name | Consumers should immediately contact GE Lighting to receive instructions on safely removing the LED tube lamps, and to receive a refund in the form of a $17 gift card. Consumers should make sure the light switch is "off" before attempting to change LED tube lamps. |
| Importers › Name | GE Lighting, of East Cleveland, Ohio |
| Retailers › Name | Lowe's stores nationwide and Lowes.com from approximately November 2017 through April 2018 for about $15. |
| Recall Date | 2018-06-06T00:00:00 |
| Description | This recall involves GE Lighting's 31243 LED13T8U840 LED two pack tube lamps. These units are most often used in garages, basements, workshops and utility rooms. The GE logo and model information are printed on a label near the tube's base. Brand Model Product Code and Description GE Lighting 31243 LED13T8U840/2PKL |
| Recall Number | 18170 |
| Remedy Options › Option | Refund |
| Consumer Contact | GE Lighting at 800-338-4999 from 8 a.m. to 8 p.m. ET Monday through Friday, email at lightingconcerns@ge.com or online at www.gelighting.com and click on “Product Safety Information” for more information. |
| Last Publish Date | 2018-06-06T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought GE Lighting Recalls LED Tube Lamps Due to Shock and Electrocution Hazards; Sold Exclusively at Lowe's Stores?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: GE Lighting Recalls LED Tube Lamps Due to Shock and Electrocution Hazards; Sold Exclusively at Lowe's Stores Check if your household is affected: https://therecallfile.com/de/recalls/ge-lighting-recalls-led-tube-lamps-due-to-shock-and-electrocution-haza/CPSC-18170
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