CPSCGeneral Alert

GE Lighting Recalls High-Intensity LED Replacement Lamps Due to Impact Hazard

Veröffentlicht: 16. März 2016Rückruf-ID: 16120Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The lamp can separate from its base and fall onto consumers below, posing an impact hazard.

Produktbeschreibung & Identifikation

This recall involves GE Lighting high intensity discharge (HID) LED lamps. The lamps are used in lighting fixtures for warehouses, schools and gymnasiums. The lamps are 5 1/2 inches in diameter by 11 1/2 inches long and weigh about 3 pounds. The lamps were sold in a blue and white carton with "ED37/EX39 base" on the front and "PC:21259" on the back above the bar code. Recalled lamps have the GE logo and the following information on the white plastic base of the lamp: LED165/M400/740, 165W, 4000K, 20000 Lumens, China and date code K213 or K245.

Betroffene Produkte

High-intensity LED lamps

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2016/GE-Lighting-Recalls-High-Intensity-LED-Replacement-Lamps
TitleGE Lighting Recalls High-Intensity LED Replacement Lamps Due to Impact Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16120.GE-Lighting-high-intensity-.jpg
Images › 1 › CaptionGE Lighting high intensity discharge (HID) LED replacement lamp
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16120.Date-Code-Location.jpg
Images › 2 › CaptionDate code location
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16120.LightBulblabel.jpg
Images › 3 › CaptionGE HID LED replacement lamp carton (front)
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16120.GE-HID-LED-replacement-lamp.jpg
Images › 4 › CaptionGE HID LED replacement lamp carton (back)
Hazards › NameThe lamp can separate from its base and fall onto consumers below, posing an impact hazard.
Injuries › NameThe firm has received four reports of the lamp separating from the lamp base. No injuries or property damage have been reported.
Products › NameHigh-intensity LED lamps
Products › TypeLight Bulbs
Products › Category I D67802
Products › Number Of UnitsAbout 35,000 (in addition, about 500 were sold in Mexico)
Recall I D6681
Remedies › NameConsumers should immediately contact GE Lighting for a free repair kit and installation guide.
Importers › NameGE Lighting, of Cleveland, Ohio
Retailers › NameGE Lighting authorized dealers and electrical distributors nationwide, including Crescent Electric Supply Company, Graybar and W.W. Grainger Industrial Supply from September 2015 through December 2015 for between $250 and $300.
Recall Date2016-03-16T00:00:00
DescriptionThis recall involves GE Lighting high intensity discharge (HID) LED lamps. The lamps are used in lighting fixtures for warehouses, schools and gymnasiums. The lamps are 5 1/2 inches in diameter by 11 1/2 inches long and weigh about 3 pounds. The lamps were sold in a blue and white carton with "ED37/EX39 base" on the front and "PC:21259" on the back above the bar code. Recalled lamps have the GE logo and the following information on the white plastic base of the lamp: LED165/M400/740, 165W, 4000K, 20000 Lumens, China and date code K213 or K245.
Product U P Cs › U P C043168212595
Recall Number16120
Remedy Options › OptionRepair
Inconjunctions › U R Lhttp://www.profeco.gob.mx/Verificacion/alertas_nvo.asp
Consumer ContactGE Lighting at 800-338-4999 Monday through Friday from 8 a.m. to 8 p.m. ET, email lightingconcerns@ge.com, or online at www.gelighting.com and click on Product Recall at the bottom of the page for more information.
Last Publish Date2016-03-16T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought GE Lighting Recalls High-Intensity LED Replacement Lamps Due to Impact Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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