GASGAS Motocross and Cross Country motorbikes (MY21-24)
AustraliaGASGAS Motocross and Cross Country motorbikes (MY21-24)
Grund für den Rückruf / Gefahr
TranslatedThe rear brake calliper assembly may crack and break under excessive stress loads.
Produktbeschreibung & Identifikation
TranslatedReason / Defects: The rear brake calliper assembly may crack and break under excessive stress loads. Hazards: Risk of serious injury or death if the brake calliper fails and causes an accident. An incident of the brake calliper failing causing an accident has occurred overseas. What to do: Stop using the dirt bike immediately. Do not use the bike until the rear brake calliper has been replaced by an authorised dealership. Contact your local authorised dealer to schedule an appointment to have the rear brake calliper, including the calliper bracket, replaced at no cost to you. Do not attempt to replace the calliper yourself. For further information or assistance with this recall, please contact your authorised dealer or KTM Australia Pty Ltd. Contact KTM Australia Pty Ltd Call: 1800 644 771 Email: recalls-au@gasgas.com Visit: https://www.gasgas.com/en-au.html
Betroffene Produkte
TranslatedFull-sized MX motocross and Cross Country models with BRAKTEC rear brake system. 2-stroke and 4-stroke models MC and EX models variants Model years 2021 – 2024 Please see attached list of affected VINs. These motorbikes are not road-registerable.
Additional Source Details
| Field | Value |
|---|---|
| Guid | cbebee74-7cae-46ee-a637-ee192f0eeda6 |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/gasgas-motocross-and-cross-country-motorbikes-my21-24 |
| Content | <div class="field field--name-field-psa-recall-published-date field--type-datetime field--label-hidden field__item"><time datetime="2026-08-27T12:00:00Z" class="datetime">27 Aug 2026</time></div> <a href="https://www.productsafety.gov.au/system/files/Cross%20Country%20EX%20350F_0.jpg"><img loading="lazy" src="https://www.productsafety.gov.au/system/files/styles/large/private/Cross%20Country%20EX%20350F_0.jpg?itok=NC_D-xIM" width="480" height="329" alt="KTM Cross Country EX 350F dirt bike" class="img-fluid image-style-large"></a> <div class="field field--name-field-psa-recall-product-desc field--type-text-long field--label-above clearfix text-formatted"> <h3 class="field__label">Product description</h3> <div class="field__item"> <p>Full-sized MX motocross and Cross Country models with BRAKTEC rear brake system.</p> <ul> <li>2-stroke and 4-stroke models</li> <li>MC and EX models variants</li> <li>Model years 2021 – 2024</li> </ul> <p>Please see attached list of affected VINs.</p> <p>These motorbikes are not road-registerable.</p> </div> </div> <div class="field field--name-field-psa-recall-product-defects field--type-text-long field--label-above clearfix text-formatted"> <h3 class="field__label">Reason the product is recalled</h3> <div class="field__item"> <p>The rear brake calliper assembly may crack and break under excessive stress loads.</p> </div> </div> <div class="field field--name-field-psa-recall-hazards field--type-text-long field--label-above clearfix text-formatted"> <h3 class="field__label">The hazards to consumers</h3> <div class="field__item"> <p>Risk of serious injury or death if the brake calliper fails and causes an accident. An incident of the brake calliper failing causing an accident has occurred overseas.</p> </div> </div> <div class="field field--name-field-psa-recall-consumer-action field--type-text-long field--label-above clearfix text-formatted"> <h3 class="field__label">What consumers should do</h3> <div class="field__item"> <ol> <li>Stop using the dirt bike immediately. Do not use the bike until the rear brake calliper has been replaced by an authorised dealership.</li> <li>Contact your local authorised dealer to schedule an appointment to have the rear brake calliper, including the calliper bracket, replaced at no cost to you. Do not attempt to replace the calliper yourself.</li> <li>For further information or assistance with this recall, please contact your authorised dealer or KTM Australia Pty Ltd.</li> </ol> <h3>Contact</h3> <p>KTM Australia Pty Ltd<br> Call: 1800 644 771<br> Email: <a href="mailto:recalls-au@gasgas.com">recalls-au@gasgas.com</a><br> Visit: <a href="https://www.gasgas.com/en-au.html">https://www.gasgas.com/en-au.html</a></p> </div> </div> |
| Pub Date | 2026-08-27 00:00:00 |
| Categories | Dirt bikes and miniature motorbikes |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Cross%20Country%20EX%20350F_0.jpg?itok=NC_D-xIM |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought GASGAS Motocross and Cross Country motorbikes (MY21-24)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- RisikostufeDirt bikes and miniature motorbikes
- DistributionAustralia
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