Fujitsu Recalls Battery Packs for Fujitsu Notebook Computers and Workstations Due to Fire and Burn Hazards
USFujitsu Recalls Battery Packs for Fujitsu Notebook Computers and Workstations Due to Fire and Burn Hazards
Recalling Firm: Fujitsu Limited (Computers), Panasonic Corporation (Battery Packs)
Grund für den Rückruf / Gefahr
TranslatedThe lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Panasonic lithium-ion battery packs for these Fujitsu notebook computers and workstations: CELSIUS H720, LIFEBOOK E752, E733, E743, E753, P702, P772, S710, S752, S762, T732, T734, and T902. Recalled battery pack product numbers are CP556150-03, CP579060-01 and CP629458-03. The product and serial numbers are printed on a white sticker on the battery. Serial numbers included in the recall are: Recalled Battery Pack Part and Serial Numbers Product Number (P/N) Serial Numbers The first 7 characters The last 7 characters CP556150-03 Z130119 All Z130120 000038Z - 004207Z Z130131 - Z130205 All CP579060-01 Z130129 All Z130130 All Z130131 000089Z - 000662Z Z130221 All Z130304 000045Z - 000563Z 001210Z - 001963Z 002302Z - 002847Z Z130306 000017Z - 000524Z CP629458-03 Z130301 - Z130407 All
Betroffene Produkte
TranslatedBattery packs used in Fujitsu notebook computers and workstations.
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/Fujitsu-Recalls-Battery-Packs-for-Fujitsu-Notebook-Computers-and-Workstations-Due-to-Fire-and-Burn-Hazards |
| Title | Fujitsu Recalls Battery Packs for Fujitsu Notebook Computers and Workstations Due to Fire and Burn Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pic1_14.jpg |
| Images › 1 › Caption | Fujitsu Notebook Computer |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pic2_1.png |
| Images › 2 › Caption | Product number |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/pic3_2.png |
| Images › 3 › Caption | Battery pack serial number |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/pic4_2.png |
| Images › 4 › Caption | Battery pack serial number |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/pic5.png |
| Images › 5 › Caption | Battery pack serial number |
| Hazards › Name | The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers. |
| Injuries › Name | Fujitsu has received one report of a battery fire in Canada. |
| Products › Name | Battery packs used in Fujitsu notebook computers and workstations. |
| Products › Number Of Units | About 5,800 in the U.S. and 606 in Canada |
| Recall I D | 8253 |
| Remedies › Name | Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only. |
| Importers › Name | Fujitsu America Inc., of Sunnyvale, Calif. |
| Retailers › Name | Online at www.shopfujitsu.com from July 2012 through December 2017 for about $170 for the battery pack sold separately and between $1,100 and $2,900 for the battery packs sold with Fujitsu notebook computers and workstations. |
| Recall Date | 2018-02-08T00:00:00 |
| Description | This recall involves Panasonic lithium-ion battery packs for these Fujitsu notebook computers and workstations: CELSIUS H720, LIFEBOOK E752, E733, E743, E753, P702, P772, S710, S752, S762, T732, T734, and T902. Recalled battery pack product numbers are CP556150-03, CP579060-01 and CP629458-03. The product and serial numbers are printed on a white sticker on the battery. Serial numbers included in the recall are: Recalled Battery Pack Part and Serial Numbers Product Number (P/N) Serial Numbers The first 7 characters The last 7 characters CP556150-03 Z130119 All Z130120 000038Z - 004207Z Z130131 - Z130205 All CP579060-01 Z130129 All Z130130 All Z130131 000089Z - 000662Z Z130221 All Z130304 000045Z - 000563Z 001210Z - 001963Z 002302Z - 002847Z Z130306 000017Z - 000524Z CP629458-03 Z130301 - Z130407 All |
| Distributors › Name | Fujitsu America Inc., of Sunnyvale, Calif. |
| Recall Number | 18096 |
| Manufacturers › 1 › Name | Fujitsu Limited (Computers) |
| Manufacturers › 2 › Name | Panasonic Corporation (Battery Packs) |
| Remedy Options › Option | Replace |
| Consumer Contact | Fujitsu at 800- 835-4878 or 800-8FUJITSU from 7 a.m. to 7 p.m. CT Monday through Friday or online at http://www.Fujitsu.com/us and click on Product Support at the bottom, then Notebook & Tablet PCs at the bottom, then Fujitsu Voluntary Battery Recall and Replacement for more information. |
| Last Publish Date | 2018-02-08T00:00:00 |
| Manufacturer Countries › 1 › Country | China (battery packs) |
| Manufacturer Countries › 2 › Country | Japan (notebook computers and workstations) |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Fujitsu Recalls Battery Packs for Fujitsu Notebook Computers and Workstations Due to Fire and Burn Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Rückrufendes UnternehmenFujitsu Limited (Computers), Panasonic Corporation (Battery Packs)
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🚨 SAFETY ALERT: Fujitsu Limited (Computers), Panasonic Corporation (Battery Packs) - Fujitsu Recalls Battery Packs for Fujitsu Notebook Computers and Workstations Due to Fire and Burn Hazards Check if your household is affected: https://therecallfile.com/de/recalls/fujitsu-recalls-battery-packs-for-fujitsu-notebook-computers-and-works/CPSC-18096
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