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USDA FSISPublic Health A...

FSIS Issues Public Health Alert for Shoprite Brand Bowl & Basket Chicken Noodle Soup Due to Misbranding and Undeclared Allergens

Veröffentlicht: 25. August 2023Rückruf-ID: PHA-082523-01Kategorie: Lebensmittel & GetränkeLand: Vereinigte Staaten
US
Food & BeverageUSDA FSISUSUS

FSIS Issues Public Health Alert for Shoprite Brand Bowl & Basket Chicken Noodle Soup Due to Misbranding and Undeclared Allergens

Recalling Firm: Kettle Cuisine Midco, LLC

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

Misbranding, Unreported Allergens

Produktbeschreibung & Identifikation

WASHINGTON, Aug. 25, 2023 – The U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) is issuing a public health alert for fresh, fully cooked, ready-to-eat (RTE) ShopRite brand chicken noodle soup products due to misbranding and undeclared allergens. The product labeled as chicken noodle soup may actually contain Italian-style wedding soup, which contains milk, a known allergen, which is not declared on the product label. FSIS is issuing this public health alert to ensure that consumers are aware that these products should not be consumed. A recall was not requested because the products are no longer available for purchase. The fresh, fully cooked, RTE Italian-style wedding soup products labeled as chicken noodle soup were produced on August 8, 2023. The following product is subject to the public health alert [ view label ]: 20-oz. plastic cups labeled “A SHOPRITE BRAND bowl & basket CHICKEN NOODLE soup” with a use by date of “09/23/23.” The product subject to the public health alert bears the establishment number “EST. P-18468” inside the USDA mark of inspection. These items were shipped to retail locations in New Jersey and New York. The problem was discovered when the establishment notified FSIS that a retail store employee who was stocking refrigerated store shelves found soups labeled as chicken noodle and Italian-style wedding soup in the same shipping box. The retailer reported the issue to the producing establishment. There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an illness should contact a health care provider. FSIS is concerned that some product may be in consumers’ refrigerators. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase. Members of the media with questions regarding the public health alert can contact Andrew Hearns, EVP of Quality and Food Safety of Kettle Cuisine, at 617-409-1100 or ahearns@kettlecuisine.com . Consumers with questions can contact Jacqui Valerio, Customer Relationship Manager at Kettle Cuisine, at 619-409-1100 or jvalerio@kettlecuisine.com . Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 888-MPHotline (888-674-6854) from 10 a.m. to 6 p.m. (Eastern Time) Monday through Friday. Consumers can also send a question via email to MPHotline@usda.gov . For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at https://foodcomplaint.fsis.usda.gov/eCCF/ .

Betroffene Produkte

• 20-oz. plastic cups labeled “A SHOPRITE BRAND bowl & basket CHICKEN NOODLE soup” with a use by date of “09/23/23.”

Additional Source Details

FieldValue
LangcodeEnglish
Field year2023
Field titleFSIS Issues Public Health Alert for Shoprite Brand Bowl & Basket Chicken Noodle Soup Due to Misbranding and Undeclared Allergens
Field labelsPHA-082523-Labels.pdf
Field states › 1New Jersey
Field states › 2New York
Field summary<p><strong>WASHINGTON, Aug. 25, 2023 – </strong>The U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) is issuing a public health alert for fresh, fully cooked, ready-to-eat (RTE) ShopRite brand chicken noodle soup products due to misbranding and undeclared allergens. The product labeled as chicken noodle soup may actually contain Italian-style wedding soup, which contains milk, a known allergen, which is not declared on the product label. FSIS is issuing this public health alert to ensure that consumers are aware that these products should not be consumed. A recall was not requested because the products are no longer available for purchase. </p> <p>The fresh, fully cooked, RTE Italian-style wedding soup products labeled as chicken noodle soup were produced on August 8, 2023. The following product is subject to the public health alert [<a href="/sites/default/files/food_label_pdf/2023-08/PHA-082523-Labels.pdf">view label</a>]:</p> <ul> <li>20-oz. plastic cups labeled “A SHOPRITE BRAND bowl & basket CHICKEN NOODLE soup” with a use by date of “09/23/23.”</li> </ul> <p>The product subject to the public health alert bears the establishment number “EST. P-18468” inside the USDA mark of inspection. These items were shipped to retail locations in New Jersey and New York.</p> <p>The problem was discovered when the establishment notified FSIS that a retail store employee who was stocking refrigerated store shelves found soups labeled as chicken noodle and Italian-style wedding soup in the same shipping box. The retailer reported the issue to the producing establishment.</p> <p>There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an illness should contact a health care provider.</p> <p>FSIS is concerned that some product may be in consumers’ refrigerators. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.</p> <p>Members of the media with questions regarding the public health alert can contact Andrew Hearns, EVP of Quality and Food Safety of Kettle Cuisine, at 617-409-1100 or <a href="mailto:AHEARNS@KETTLECUISINE.COM">ahearns@kettlecuisine.com</a>. Consumers with questions can contact Jacqui Valerio, Customer Relationship Manager at Kettle Cuisine, at 619-409-1100 or <a href="mailto:jvalerio@kettlecuisine.com">jvalerio@kettlecuisine.com</a>.</p> <p>Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 888-MPHotline (888-674-6854) from 10 a.m. to 6 p.m. (Eastern Time) Monday through Friday. Consumers can also send a question via email to <a href="mailto:MPHotline@usda.gov">MPHotline@usda.gov</a>. For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at <a href="https://foodcomplaint.fsis.usda.gov/eCCF/">https://foodcomplaint.fsis.usda.gov/eCCF/</a>.</p>
Field processingFully Cooked - Not Shelf Stable
Field recall urlhttp://www.fsis.usda.gov/recalls-alerts/fsis-issues-public-health-alert-shoprite-brand-bowl-basket-chicken-noodle-soup-due
Field risk levelPublic Health Alert
Field has spanishFalse
Field recall date2023-08-25
Field recall typePublic Health Alert
Field active noticeFalse
Field establishmentKettle Cuisine Midco, LLC
Field media contactJackson Collier
Field product items• 20-oz. plastic cups labeled “A SHOPRITE BRAND bowl & basket CHICKEN NOODLE soup” with a use by date of “09/23/23.”
Field recall numberPHA-082523-01
Field recall reason › 1Misbranding
Field recall reason › 2Unreported Allergens
Field archive recallFalse
Field last modified date2023-08-25
Field related to outbreakFalse
Field recall number exportPHA-082523-01
Field company media contact Company Contact Kettle Cuisine Andrew Hearns (617) 409-1100 ahearns@kettlecuisine.com
Field recall classificationPublic Health Alert

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the UPC barcode, production lot number, or "Best By" date printed on the packaging against the official identifiers listed above.

2Isolate & Discontinue Use

Do not consume, cook, or serve this product. Do not feed to pets. Seal the item in a plastic bag to prevent cross-contamination.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (USDA FSIS).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought FSIS Issues Public Health Alert for Shoprite Brand Bowl & Basket Chicken Noodle Soup Due to Misbranding and Undeclare...?

Immediately stop consuming the product and do not feed it to pets. Quarantine the package in a sealed bag so it cannot contaminate other food, and check the lot code or expiration date against this official notice.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (USDA FSIS). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenKettle Cuisine Midco, LLC
  • StatusFalse
  • RisikostufePublic Health Alert
  • DistributionNew Jersey, New York
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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