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Fortis 700C 36V 8Ah Urban Master Electric Road Bike

Name: Fortis 700C 36V 8Ah Urban Master Electric Road Bike
Brand: Fortis
SKU: AU-c115c6e0-02e9-4c75-b5d5-357717ae5f88
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 6. Dezember 2020Rückruf-ID: c115c6e0-02e9-4c75-b5d5-357717ae5f88Kategorie: VerbraucherprodukteLand: Australien

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The bike charging port's centre pin may loosen and come into contact with the negative contact, causing a short circuit. If this occurs, the bike's battery pack may fail and catch fire.

Produktbeschreibung & Identifikation

Reason / Defects: The bike charging port's centre pin may loosen and come into contact with the negative contact, causing a short circuit. If this occurs, the bike's battery pack may fail and catch fire. Hazards: There is a risk of fire and a burns hazard. What to do: Consumers should immediately stop using the product and contact Kogan Australia to arrange for a full refund and a free return of the product. For more information, consumers should contact Kogan Australia on 1300 304 292 or via email supervisor@kogan.com.au

Betroffene Produkte

Electric road bike with 36V 8Ah lithium battery and 250W brushless motor

Additional Source Details

Field	Value
Guid › #text	c115c6e0-02e9-4c75-b5d5-357717ae5f88
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/fortis-700c-36v-8ah-urban-master-electric-road-bike
Pub Date	Sun, 06 Dec 2020 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Fortis%20700C%2036V%208Ah%20Urban%20Master%20Electric%20Road%20Bike.png?itok=QCN2oLmQ

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Fortis 700C 36V 8Ah Urban Master Electric Road Bike?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

Risikostufe["Lithium-ion batteries","Bikes and scooters (electric)"]
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

📢 Warnung teilen

Alert family and friends to keep them safe. Copy this quick alert message:

🚨 SAFETY ALERT: Fortis 700C 36V 8Ah Urban Master Electric Road Bike

Check if your household is affected:
https://therecallfile.com/de/recalls/fortis-700c-36v-8ah-urban-master-electric-road-bike/AU-c115c6e0-02e9-4c75-b5d5-357717ae5f88

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