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Ford Motor Company - Rearview Camera Image Displayed Incorrectly

Veröffentlicht: 14. März 2025Rückruf-ID: 25V161000Kategorie: Fahrzeuge & AutomobileLand: Vereinigte Staaten
US
Vehicle RecallNHTSAUSUS

Ford Motor Company - Rearview Camera Image Displayed Incorrectly

Recalling Firm: Ford Motor Company

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

An inverted rearview camera image will not accurately display what is behind the vehicle, increasing the risk of a crash or injury.

Produktbeschreibung & Identifikation

Ford Motor Company (Ford) is recalling certain 2025 Escape vehicles. The rearview camera may incorrectly display an inverted image when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Betroffene Produkte

Rearview Camera Image Displayed Incorrectly

Additional Source Details

FieldValue
SubjectRearview Camera Image Displayed Incorrectly
Nhtsa id25V161000
ComponentBACK OVER PREVENTION
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=25V161000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveNo
ManufacturerFord Motor Company
Defect summaryFord Motor Company (Ford) is recalling certain 2025 Escape vehicles. The rearview camera may incorrectly display an inverted image when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Completion rate90.34
Corrective actionDealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed March 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C08.
Consequence summaryAn inverted rearview camera image will not accurately display what is behind the vehicle, increasing the risk of a crash or injury.
Mfr campaign number25C08
Potentially affected4721
Report received date2025-03-14T00:00:00.000
Fire risk when parkedNo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Ford Motor Company - Rearview Camera Image Displayed Incorrectly?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenFord Motor Company
  • RisikostufeBACK OVER PREVENTION
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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