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Fluke Australia Pty Ltd - 3PHVL-17XX cable replacement kits and associated kits

Veröffentlicht: 19. Oktober 2023Rückruf-ID: 60f1125e-de42-43bc-99e8-e2dc484c1754Kategorie: VerbraucherprodukteLand: Australien
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The black moulded plastic insulators may crack exposing the user to the metal parts of the connector and the risk of direct contact to an electrical current.

Produktbeschreibung & Identifikation

Reason / Defects: The black moulded plastic insulators may crack exposing the user to the metal parts of the connector and the risk of direct contact to an electrical current. Hazards: Risk of serious injury or death from electric shock. What to do: Stop using the product immediately and check the date code to see if the cable is affected. If the date code is illegible or missing, contact Fluke for more information. Consumers with affected cables should cut the cable in half to make it unusable and register for a free replacement on the recall webpage . For more information, consumers can visit the recall webpage, phone 1300 135 853 or email ordersanz@fluke.com .

Betroffene Produkte

These cables were sold separately as 3PHVL- 17XX cable replacement kits and included with the following kits: Fluke-3540 Power Monitors 173x Series Power Loggers 174x Series Power Quality Loggers 177x Series Power Quality Analyzers Affected cables will have either: A date wheel on a moulded plastic clip over the cables. The first wheel shows a two-digit year code and the second wheel shows a month number. Codes between 21-04 and 21-11 are recalled; or A code on the longer end of the L1/A cord showing a manufacturer code followed by a two digit month and two-digit year. Codes between 04/21 and 11/21 are recalled.

Additional Source Details

FieldValue
Guid › #text60f1125e-de42-43bc-99e8-e2dc484c1754
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/fluke-australia-pty-ltd-3phvl-17xx-cable-replacement-kits-and-associated-kits
Pub DateThu, 19 Oct 2023 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Full%20lead.jpg?itok=sWfXuM8o

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Fluke Australia Pty Ltd - 3PHVL-17XX cable replacement kits and associated kits?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • RisikostufeBuilding materials and supplies
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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