Fireplaces and Inserts Recalled by Monessen Hearth Systems Due to Risk of Fire
USFireplaces and Inserts Recalled by Monessen Hearth Systems Due to Risk of Fire
Recalling Firm: Monessen Hearth Systems Co., of Paris, Ky.
Grund für den Rückruf / Gefahr
TranslatedA control component in the fireplaces and inserts can prevent the unit from lighting though gas continues to flow, posing a fire hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves electronically controlled Majestic, Monessen and Vermont Castings direct-vent and B-vent gas fireplaces and inserts. Models included in the recall have serial numbers range from 11-X-027322 to 11-X-031501; 12-X-000275 to 12-X-015206, 11-P-032597 to 11-P-059389; and 12-P-000202 to 12-P-037583. The first two digits represent the year of manufacture, the letter represents the facility and the last six digits are sequential numbers, randomly selected. The serial number is printed on a rating plate, affixed to a cable inside the lower or side control door.
Betroffene Produkte
TranslatedSignature Command™ (electronically) Controlled Direct and B-Vent Gas Fireplaces and Inserts
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2013/Fireplaces-and-Inserts-Recalled-by-Monessen-Hearth-Systems-Due-to-Risk-of-Fire |
| Title | Fireplaces and Inserts Recalled by Monessen Hearth Systems Due to Risk of Fire |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/13033 a.png |
| Images › 1 › Caption | Majestic Prodigy B Vent |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/PageFiles.131632.13033%2520b.png |
| Images › 2 › Caption | Monessen BDV Direct Vent Fireplace |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/PageFiles.131634.13033%2520c.jpg |
| Images › 3 › Caption | Vermont Castings Aura Direct Vent Fireplace |
| Hazards › Name | A control component in the fireplaces and inserts can prevent the unit from lighting though gas continues to flow, posing a fire hazard. |
| Injuries › Name | None reported. |
| Products › Name | Signature Command™ (electronically) Controlled Direct and B-Vent Gas Fireplaces and Inserts |
| Products › Type | Gas-Burning Fireplaces |
| Products › Category I D | 67914 |
| Products › Number Of Units | About 15,000 |
| Recall I D | 1239 |
| Remedies › Name | Consumers should immediately stop using and turn off the fireplace using the master control switch on the command center which is located inside the control door. Consumers should contact Monessen Hearth Systems Company to arrange a free repair. |
| Retailers › Name | Hearth dealers and distributors nationwide between October 2011 and October 2012 for between $1,030 and $8,160. |
| Recall Date | 2012-11-08T00:00:00 |
| Description | This recall involves electronically controlled Majestic, Monessen and Vermont Castings direct-vent and B-vent gas fireplaces and inserts. Models included in the recall have serial numbers range from 11-X-027322 to 11-X-031501; 12-X-000275 to 12-X-015206, 11-P-032597 to 11-P-059389; and 12-P-000202 to 12-P-037583. The first two digits represent the year of manufacture, the letter represents the facility and the last six digits are sequential numbers, randomly selected. The serial number is printed on a rating plate, affixed to a cable inside the lower or side control door. |
| Recall Number | 13033 |
| Manufacturers › Name | Monessen Hearth Systems Co., of Paris, Ky. |
| Remedy Options › Option | Repair |
| Consumer Contact | Monessen Hearth Systems; toll-free at (877) 406-9180, from 8 a.m. to 5 p.m. ET Monday through Friday, or website www.mhsc.com and click on "Recall Notice: Signature Command Defect" for more information. |
| Last Publish Date | 2015-01-20T00:00:00 |
| Manufacturer Countries › 1 › Country | United States |
| Manufacturer Countries › 2 › Country | Mexico |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Fireplaces and Inserts Recalled by Monessen Hearth Systems Due to Risk of Fire?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Rückrufendes UnternehmenMonessen Hearth Systems Co., of Paris, Ky.
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🚨 SAFETY ALERT: Monessen Hearth Systems Co., of Paris, Ky. - Fireplaces and Inserts Recalled by Monessen Hearth Systems Due to Risk of Fire Check if your household is affected: https://therecallfile.com/de/recalls/fireplaces-and-inserts-recalled-by-monessen-hearth-systems-due-to-risk/CPSC-13033
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