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Fastener (Part Number 942) and accessory rear suspension kits for certain Softail motorcycles (Part Number 54000134 and 54000294)

Name: Fastener (Part Number 942) and accessory rear suspension kits for certain Softail motorcycles (Part Number 54000134 a...
Brand: Fastener
SKU: AU-d66a589a-0035-4043-b25f-104dd5163b68
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 15. September 2023Rückruf-ID: d66a589a-0035-4043-b25f-104dd5163b68Kategorie: VerbraucherprodukteLand: Australien

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The fastener may fracture, potentially allowing the rear shock absorber adjuster to contact the rear tyre.

Produktbeschreibung & Identifikation

Reason / Defects: The fastener may fracture, potentially allowing the rear shock absorber adjuster to contact the rear tyre. Hazards: There is a risk of serious injury or of an accident occurring if contact from the rear shock adjuster causes damage to the tyre. What to do: Consumers should stop using motorcycles with affected rear suspension kits immediately. Contact the nearest Harley-Davidson dealer to schedule an appointment to have their motorcycle repaired free of charge. To find a local dealership, visit https://www.harley-davidson.com/au/en/tools/find-a-dealer.html For more information contact Harley Davidson via email colin.innis@harley-davidson.com or by phone on 02 9886 0600.

Betroffene Produkte

Fastener (Part Number 942) on certain Model Year 2018 – 2023 Softail motorcycles. P&A Profile Low Rear Suspension Kit (Part Number 54000134) or P&A Tall Rear Shock Kit (Part Number 54000294). Kits intended for installation on the following Softail motorcycles: • Part Number 54000134 - Fits 2018 onwards FLHC and FLHCS models. • Part Number 54000294 - Fits 2018 onwards Softail® models (except FXFB, FXFBS, FLFB and FLFBS).

Additional Source Details

Field	Value
Guid › #text	d66a589a-0035-4043-b25f-104dd5163b68
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/fastener-part-number-942-and-accessory-rear-suspension-kits-for-certain-softail-motorcycles-part-number-54000134-and-54000294
Pub Date	Fri, 15 Sep 2023 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/P%26A%20Profile%20Low%20Rear%20Suspension%20Kit%20%28Part%20Number%2054000134%29.jpg?itok=bTwKgC00

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Fastener (Part Number 942) and accessory rear suspension kits for certain Softail motorcycles (Part Number 54000134 a...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

RisikostufeMotorcycle parts and accessories
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

📢 Warnung teilen

Alert family and friends to keep them safe. Copy this quick alert message:

🚨 SAFETY ALERT: Fastener (Part Number 942) and accessory rear suspension kits for certain Softail motorcycles (Part Number 54000134 and 54000294)

Check if your household is affected:
https://therecallfile.com/de/recalls/fastener-part-number-942-and-accessory-rear-suspension-kits-for-certai/AU-d66a589a-0035-4043-b25f-104dd5163b68

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Spread the WordFastener (Part Number 942) and accessory rear suspension kits for certain Softail motorcycles (Part Number 54000134 and 54000294)

Fastener (Part Number 942) and accessory rear suspension kits for certain Softail motorcycles (Part Number 54000134 and 54000294)