Empower Brands Recalls Black+Decker® Garment Steamers Due to Burn Hazard
USEmpower Brands Recalls Black+Decker® Garment Steamers Due to Burn Hazard
Grund für den Rückruf / Gefahr
TranslatedThe steamers can expel, spray or leak hot water during use, posing a burn hazard to consumers.
Produktbeschreibung & Identifikation
TranslatedThis recall involves BLACK+DECKER ModelHGS011 Easy Garment Steamers with date codes 102ZJ through 210ZJ located on the plug blades. The steamers were sold in a variety of colors. The name BLACK+DECKER is located at the base of the steamer. The steamer measures about 11 inches high by 6 inches wide and has a large handle. The model numbers are printed on the bottom of the steamer and on all sides of the color package, and UPC codes are printed on the sides, back and bottom of the color package. Only steamers without a green dot on the bottom of the package or a notched triangle on the underside of its upper assembly are included in this recall. Model Date Codes UPC HGS011F 102ZJ - 210ZJ 0 50875 82840 7 HGS011S 104ZJ - 210ZJ 0 50875 82839 1 HGS011 102ZJ - 204ZJ 0 50875 82838 4
Betroffene Produkte
TranslatedBLACK+DECKER Model HGS011 Easy Garment Steamers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Empower-Brands-Recalls-Black-Decker-Garment-Steamers-Due-to-Burn-Hazard |
| Title | Empower Brands Recalls Black+Decker® Garment Steamers Due to Burn Hazard |
| Images › U R L | https://www.cpsc.gov/s3fs-public/23-034-Picture1.png |
| Images › Caption | Recalled BLACK+DECKER HGS011 Easy Garment Steamer |
| Hazards › Name | The steamers can expel, spray or leak hot water during use, posing a burn hazard to consumers. |
| Injuries › Name | Empower Brands has received 241 reports of hot water expelling from the steamer, including 32 reports of burn injuries, two of which were second-degree burns. |
| Products › Name | BLACK+DECKER Model HGS011 Easy Garment Steamers |
| Products › Number Of Units | About 518,500 |
| Recall I D | 9443 |
| Remedies › Name | Consumers should immediately stop using the recalled BLACK+DECKER Model HGS011 Easy Garment Steamers and contact Empower Brands to receive a free replacement upper assembly for their steamer. |
| Importers › Name | Spectrum Brands, Inc. of Middleton, Wis., owner of subsidiary Empower Brands, LLC |
| Retailers › Name | Walmart, Target, Bed Bath & Beyond and other stores nationwide, including online at www.walmart.com, www.target.com, www.bedbathandbeyond.com and www.blackanddeckerappliances.com from June 2021 through September 2022 for between $16 and $23. |
| Recall Date | 2022-11-03T00:00:00 |
| Description | This recall involves BLACK+DECKER ModelHGS011 Easy Garment Steamers with date codes 102ZJ through 210ZJ located on the plug blades. The steamers were sold in a variety of colors. The name BLACK+DECKER is located at the base of the steamer. The steamer measures about 11 inches high by 6 inches wide and has a large handle. The model numbers are printed on the bottom of the steamer and on all sides of the color package, and UPC codes are printed on the sides, back and bottom of the color package. Only steamers without a green dot on the bottom of the package or a notched triangle on the underside of its upper assembly are included in this recall. Model Date Codes UPC HGS011F 102ZJ - 210ZJ 0 50875 82840 7 HGS011S 104ZJ - 210ZJ 0 50875 82839 1 HGS011 102ZJ - 204ZJ 0 50875 82838 4 |
| Product U P Cs › 1 › U P C | 050875828384 |
| Product U P Cs › 2 › U P C | 050875828391 |
| Product U P Cs › 3 › U P C | 050875828407 |
| Recall Number | 23034 |
| Remedy Options › Option | Repair |
| Consumer Contact | Empower Brands at 800-990-5298 from 8 a.m. to 4:30 p.m. CT, Monday through Friday, email at hgsrecall@brandprotectplus.com or online at www.prodprotect.com/recall or www.blackanddeckerappliances.com and click on "Safety Notices" at the bottom of the page for more information. |
| Last Publish Date | 2022-11-03T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Empower Brands Recalls Black+Decker® Garment Steamers Due to Burn Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Empower Brands Recalls Black+Decker® Garment Steamers Due to Burn Hazard Check if your household is affected: https://therecallfile.com/de/recalls/empower-brands-recalls-black-decker-garment-steamers-due-to-burn-hazar/CPSC-23034
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