Electrolux Group Reannounces Recall of Frigidaire and Kenmore Electric Ranges Due to Fire and Burn Hazards; Multiple Fires and Injuries Reported
USElectrolux Group Reannounces Recall of Frigidaire and Kenmore Electric Ranges Due to Fire and Burn Hazards; Multiple Fires and Injuries Reported
Recalling Firm: Electrolux Home Products Inc., of Charlotte, North Carolina
Grund für den Rückruf / Gefahr
TranslatedDepending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or 3) heat to different temperatures than selected. This poses fire and burn hazards to consumers.
Produktbeschreibung & Identifikation
TranslatedThis recall reannouncement involves Frigidaire, Frigidaire Gallery, Frigidaire Professional, and Kenmore Elite smooth-top electric ranges. The smooth-top electric ranges have rear panel rotary knobs and digital displays. They were sold in the following colors: white, bisque, black and stainless steel. The brand name, model, and serial number for each unit are located on the frame of the drawer at the bottom of the unit when the drawer is opened. The following models and serial numbers are included in the recall: Rose Pink, Light Pink, Pure White, Falcon Gray and Green Mist, with Light Blue, Navy, Peacock Blue, Gray Frigidaire Models Model Numbers FEFBZ90GC* FEFLMC55GC* FEFLZ87GC* GLEF396AB* GLEF396AQ* GLEF396AS* GLEF396CQ* GLEF396CS* GLEFM397DB* GLEFM397DQ* GLEFM397DS* GLEFM97FPB* GLEFM97FPW* GLEFM97GPB* GLEFM97GPW* LEEFM389FE* PLEF398AC* PLEF398CC* PLEF398DC* PLEFM399DC* PLEFMZ99EC* PLEFMZ99GC* PLEFZ398EC* PLEFZ398GC* Frigidaire Serial Numbers Serial Number Range VF122xxxxx - VF334xxxxx Kenmore Elite Models Model Numbers 790.990121* 790.990131* 790.990141* 790.990191* Kenmore Elite Serial Numbers Serial Number Range VF122xxxxx - VF334xxxxx
Betroffene Produkte
TranslatedFrigidaire and Kenmore Smooth-top Freestanding Electric Ranges
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Electrolux-Group-Reannounces-Recall-of-Frigidaire-and-Kenmore-Electric-Ranges-Due-to-Fire-and-Burn-Hazards-Multiple-Fires-and-Injuries-Reported |
| Title | Electrolux Group Reannounces Recall of Frigidaire and Kenmore Electric Ranges Due to Fire and Burn Hazards; Multiple Fires and Injuries Reported |
| Images › U R L | https://www.cpsc.gov/s3fs-public/Frigidaire-smooth-top.jpg |
| Images › Caption | Recalled Frigidaire Smooth-top Freestanding Electric Range: Model PLEFMZ99GC |
| Hazards › Name | Depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or 3) heat to different temperatures than selected. This poses fire and burn hazards to consumers. |
| Injuries › Name | Since the recall was announced in August 2009, Electrolux has received at least 212 reports of the ranges behaving erratically, including 14 reports of fires and eight reports of injuries involving burns to hands or arms, as well as smoke inhalation. |
| Products › Name | Frigidaire and Kenmore Smooth-top Freestanding Electric Ranges |
| Products › Number Of Units | About 203,000 (The ranges were previously recalled in August 2009) |
| Recall I D | 9954 |
| Remedies › Name | Contact Electrolux or register online to participate in the recall. Based on the serial number, it will be determined if consumers have a range that can be repaired or not. Consumers with impacted ranges should contact Electrolux for steps to avoid a burn injury, including not leaving anything on the range when it is not in use. If the range is repairable, a free inspection and repair will be scheduled. If the range is not repairable, consumers will receive a refund in the form of a $50 electronic gift card and reimbursement of up to $60 for the haul-away fee for their recalled range, once they have submitted proof of purchase of a new range and the haul-away fee paid. Electrolux may reimburse haul-away fees over $60 when consumers provide receipts or other documentation showing paid haul-away fees. |
| Retailers › Name | Sears and independent appliance stores nationwide from June 2001 through August 2009 for between $1,000 and $2,500. |
| Recall Date | 2024-05-16T00:00:00 |
| Description | This recall reannouncement involves Frigidaire, Frigidaire Gallery, Frigidaire Professional, and Kenmore Elite smooth-top electric ranges. The smooth-top electric ranges have rear panel rotary knobs and digital displays. They were sold in the following colors: white, bisque, black and stainless steel. The brand name, model, and serial number for each unit are located on the frame of the drawer at the bottom of the unit when the drawer is opened. The following models and serial numbers are included in the recall: Rose Pink, Light Pink, Pure White, Falcon Gray and Green Mist, with Light Blue, Navy, Peacock Blue, Gray Frigidaire Models Model Numbers FEFBZ90GC* FEFLMC55GC* FEFLZ87GC* GLEF396AB* GLEF396AQ* GLEF396AS* GLEF396CQ* GLEF396CS* GLEFM397DB* GLEFM397DQ* GLEFM397DS* GLEFM97FPB* GLEFM97FPW* GLEFM97GPB* GLEFM97GPW* LEEFM389FE* PLEF398AC* PLEF398CC* PLEF398DC* PLEFM399DC* PLEFMZ99EC* PLEFMZ99GC* PLEFZ398EC* PLEFZ398GC* Frigidaire Serial Numbers Serial Number Range VF122xxxxx - VF334xxxxx Kenmore Elite Models Model Numbers 790.990121* 790.990131* 790.990141* 790.990191* Kenmore Elite Serial Numbers Serial Number Range VF122xxxxx - VF334xxxxx |
| Recall Number | 24235 |
| Manufacturers › Name | Electrolux Home Products Inc., of Charlotte, North Carolina |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/expanded-recall-frigidairec-and-kenmore-elitec-freestanding-electric-ranges-recalled |
| Consumer Contact | Electrolux Group toll-free at 888-845-8226 from 8:30 a.m. to 8 p.m. ET Monday through Friday, by email at potentiometerrecall@electrolux.com or online at https://www.ema-recall.com/potentiometer or www.potentiometerrecall.com or www.frigidaire.com and click on "Recall Information" at the top of the page for more information. |
| Last Publish Date | 2024-05-16T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Electrolux Group Reannounces Recall of Frigidaire and Kenmore Electric Ranges Due to Fire and Burn Hazards; Multiple...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Rückrufendes UnternehmenElectrolux Home Products Inc., of Charlotte, North Carolina
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🚨 SAFETY ALERT: Electrolux Home Products Inc., of Charlotte, North Carolina - Electrolux Group Reannounces Recall of Frigidaire and Kenmore Electric Ranges Due to Fire and Burn Hazards; Multiple Fires and Injuries Reported Check if your household is affected: https://therecallfile.com/de/recalls/electrolux-group-reannounces-recall-of-frigidaire-and-kenmore-electric/CPSC-24235
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