CPSCGeneral Alert

Dyson Recalls Bladeless Portable Electric Heaters Due to Fire Hazard

Veröffentlicht: 1. April 2014Rückruf-ID: 14143Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The heaters can develop an electrical short and overheat, posing a fire hazard to the consumer.

Produktbeschreibung & Identifikation

This recall is for all Dyson Hot heaters and Dyson Hot+Cool heaters having model number AM04 and all Dyson Hot+Cool heaters with model number AM05. The heaters are 23 inches tall with a round base and an upper body shaped like an elongated ring. The heaters have no external fan blades. They are made of plastic and were available in the colors silver, black and silver, blue and gray, gray and silver, pink and gray, purple and gray, and white and gray. Each heater came with a remote control. The model number is found above the Dyson logo on the product information sticker on the underside of the heater's base.

Betroffene Produkte

Portable electric heaters

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2014/Dyson-Recalls-Bladeless-Portable-Electric-Heaters
TitleDyson Recalls Bladeless Portable Electric Heaters Due to Fire Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2014.14143.14143_Dyson_AM04_AM05_LARGE.jpg
Images › 1 › CaptionDyson Hot and Dyson Hot+Cool (AM04) and Dyson Hot+Cool (AM05) heaters
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2014.14143.2_Dyson_AM04_Label_LARGE.jpg
Images › 2 › CaptionThe model number is found above the Dyson logo on the product information sticker on the base.
Hazards › NameThe heaters can develop an electrical short and overheat, posing a fire hazard to the consumer.
Injuries › NameDyson is aware of 82 incidents of the recalled heaters short-circuiting and overheating, including four reports of heaters with burned or melted internal parts. No injuries or property damage have been reported.
Products › NamePortable electric heaters
Products › TypeElectric Heaters
Products › Category I D67907
Products › Number Of UnitsAbout 338,000 in the U.S. and about 43,000 in Canada
Recall I D1650
Remedies › NameConsumers should immediately stop using and unplug the recalled heaters and contact Dyson for a free replacement heater.
Importers › NameDyson Inc., of Chicago
Retailers › NameBed Bath & Beyond, Best Buy, Costco, Fry's, Kohl's, Lowe's, Macy's, Sears, Target and other retailers nationwide, and online at Abt.com, Amazon.com, Dyson.com, Groupon.com, HSN.com, QVC.com and Walmart.com from September 2011 to March 2014 for about $399.
Recall Date2014-04-01T00:00:00
DescriptionThis recall is for all Dyson Hot heaters and Dyson Hot+Cool heaters having model number AM04 and all Dyson Hot+Cool heaters with model number AM05. The heaters are 23 inches tall with a round base and an upper body shaped like an elongated ring. The heaters have no external fan blades. They are made of plastic and were available in the colors silver, black and silver, blue and gray, gray and silver, pink and gray, purple and gray, and white and gray. Each heater came with a remote control. The model number is found above the Dyson logo on the product information sticker on the underside of the heater's base.
Recall Number14143
Remedy Options › OptionRepair
Inconjunctions › U R Lhttps://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/38697r-eng.php
Consumer ContactDyson toll-free at (866) 297-5303, 8 a.m. to 8 p.m. CT Monday through Friday and 9 a.m. to 6 p.m. Saturday and Sunday or online at www.dyson.com and click on Safety Recall at the bottom of the page for more information.
Last Publish Date2015-06-09T00:00:00
Manufacturer Countries › CountryMalaysia

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Dyson Recalls Bladeless Portable Electric Heaters Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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