DynaDrive DD60-10 and DynaDrive DD90-11
AustraliaDynaDrive DD60-10 and DynaDrive DD90-11
Grund für den Rückruf / Gefahr
TranslatedDynaDrive DD60-10 and DD90-11 model pumps may not be adequately earthed. An incident has occurred with a DynaDrive pump where a person experienced an electric shock.
Produktbeschreibung & Identifikation
TranslatedReason / Defects: DynaDrive DD60-10 and DD90-11 model pumps may not be adequately earthed. An incident has occurred with a DynaDrive pump where a person experienced an electric shock. Hazards: Risk of electric shock, which can cause injury. What to do: Stop using the affected DynaDrive DD60-10 and DD90-11 model pumps immediately and follow the below steps: - Switch off power at the switchboard using the main breaker switch. If you are unsure how to do this, contact Davey Water Products on 1300 232 839. - Inspect the rating label to verify whether the pump is affected by the recall. - If the pump is not affected by the recall, switch power back on at the switchboard using the main breaker switch. Continue to use your pump as normal. - If the pump is affected by the recall, you should unplug the pump, take a photo of the pump rating label, and register your product using the this link or contact Davey Water Products. - After the pump has been unplugged, switch power back on at the switchboard using the main breaker switch. - Davey will organise a free infield service inspection/repair by a certified technician. The technician will verify the earth terminal connection and repair if necessary. For further information please visit https://www.daveywater.com/au/electrical-product-safety-recall Please contact Davey Water Products on 1300 232 839 (9am to 5pm AEST, Monday to Friday), email dynadrive@davey.com.au, or contact your local Davey dealer where product was purchased from.
Betroffene Produkte
TranslatedDynaDrive is a constant pressure water pump. Only DynaDrive DD60-10 and DynaDrive DD90-11 models are affected by this recall. Recalled units have serial numbers between 19079 1000 and 22336 5720.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 07c748c6-bfec-4ef1-bdd0-829e21b0d487 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/dynadrive-dd60-10-and-dynadrive-dd90-11 |
| Pub Date | Wed, 01 Mar 2023 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/DYNADRIVE%20DD60-10%20and%20DD90-11%20Name%20Plate%20Only.jpeg?itok=pQTzXIb_ |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought DynaDrive DD60-10 and DynaDrive DD90-11?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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